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Chasing Life

Conversation is More Than Nodding Your Head

Chasing Life

CNN

Nutrition, Health & Fitness, Mental Health

4.58K Ratings

🗓️ 14 June 2022

⏱️ 26 minutes

🧾️ Download transcript

Summary

Is it possible we’ve been going about conversation the wrong way our entire lives? All too often, when we chat with a friend or colleague, we walk away feeling unheard, misunderstood, or confused. Luckily, research offers some clues about why we’re so prone to missteps – and how we can all get better. Dr. Sanjay Gupta speaks to conversation expert and journalist Celeste Headlee about the power of listening and then heads to the hospital where some of the most difficult conversations happen every day. We hear from Dr. Rana Awdish, who heads up a program to help doctors lead with empathy when talking with their patients.    To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

A few years ago, Dr. Renna Audis went out for dinner with a friend to celebrate a major

0:09.8

milestone.

0:11.4

She had just completed a three-year fellowship in pulmonary and critical care at Henry

0:15.7

Ford Hospital in Detroit.

0:18.1

Her future stretched before her full of potential.

0:22.2

I was also seven months pregnant.

0:24.5

I was newly married.

0:26.6

I'm looking forward really to the culmination of all that training and getting to be an

0:32.3

attending physician.

0:34.6

But as Renna looked down at her menu that night, she was struck by a terrible pain.

0:39.6

I honestly didn't think the word pain described it adequately.

0:43.6

I went outside the restaurant.

0:46.1

I sort of paced back and forth and thought, no, this is really bad.

0:51.7

Renna instinctually knew she needed to get to the hospital.

0:55.4

So her husband rushed her back to the very hospital where she had just completed her

0:59.3

medical training.

1:00.6

I was already entering the early stages of shock.

1:05.4

You know, time was really of that sense.

1:09.0

It turned out Renna had a tumor in her liver that had burst, sending blood into her abdomen

1:15.5

and her organs into failure.

1:18.2

Ultimately, Renna lost her baby.

1:21.2

She would spend all of the spring in most of the summer in the hospital, receiving care

...

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