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The Story of a Brand

Consciously - Look Good, Feel Good, and Do Good

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 23 August 2021

⏱️ 31 minutes

🧾️ Download transcript

Summary

**This episode is brought to you by MuteSix, Attentive, and Gorgias**

 

In the second half, Maisa Mumtaz-Cassidy, Founder and CEO of Consciously, begins with the challenges of launching amid a pandemic. There were multiple delays as the supply chain was shut down or operating unpredictably. Tough choices had to be made, but that challenge ultimately became an advantage because it helped Consciously focus on the details.

Maisa says that Consciously has sustainability criteria of eight values of fair trade, vegan, handwork, transparent, women-owned, BIPOC owned, small-batch, and eco friendly. Brands should align with at least two out of the eight values of Consciously. She heartily mentions that most of the brands at Consciously align with at least four values.

Currently, there are about 50 brands on the Consciously website. The focus is on fashion, but Maisa says the company plans to launch several new categories - possibly beauty and home goods. The next big launch will be menswear.

In part 2, Maisa talks about:

* The challenges of product shortages and supply-chain chaos during the pandemic.
* The strategy of getting the word out for her business and the success of influencer marketing.
* The need to constantly test and evaluate how to reach customers.
* Why the brand's website focused on inclusivity.
* What product lines will be launched next?

Join Ramon Vela and Maisa Mumtaz-Cassidy as they break down the inside story on The Story of a Brand.

For more on Consciously, visit: https://wearconsciously.co/

Subscribe and Listen to the podcast on all major apps. Listeners can also search for The Story of a Brand. Click here to listen on Apple Podcast or Spotify.

*

This episode was brought to you by MuteSix.

MuteSix is the leading agency in performance marketing.

They have been in this space for nearly eight years, growing and scaling the world’s most recognizable e-commerce brands with breakthrough creative, targeted media buying, and data-driven results in every step of the funnel.

They're currently offering listeners a FREE omnichannel marketing audit.

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The audit covers all digital marketing channels, including Facebook, Google, Email, Amazon, Snapchat, TikTok, Pinterest, Influencer, Programmatic, and Website CRO.

For your free digital marketing consultation, visit: mutesix.com/storyofabrand

*

This episode was brought to you by Attentive.

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*

This episode is also brought to you by Gorgias.

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Transcript

Click on a timestamp to play from that location

0:00.0

Recorded at Mute 6 Studios.

0:07.6

This is not your average entrepreneur or e-commerce podcast.

0:11.7

And he's not your average host.

0:14.1

This is the story of a brand with your host, Ramon Vela.

0:21.2

So I guess I'll wrap it up by saying that, you know, the concept of marketplaces is not new,

0:28.1

but consciously it's truly unique because our brands and our values are at the core of what we do.

0:32.7

We have the sustainability criteria that's made up with our eight values.

0:37.0

And on top of that, we really focus on

0:39.7

beautiful designs and high quality products. So consumers can conveniently shop by their values from

0:47.0

these innovative brands all in one platform. And taking a step further, we take a highly curated

0:54.0

approach,

0:55.0

meaning we don't just sell anything and everything.

0:57.0

Even within our vetted brands,

0:59.0

we select very carefully the products from their collections

1:04.0

to make sure it really aligns with our aesthetic

1:07.0

and for our consumers, our target consumers.

1:22.9

Hey you. Yeah, you. You work so hard to acquire customers, but what are you doing to keep them happy? Now I'm shocked by how many e-commerce stores don't have a help desk, let alone one built specifically

1:30.1

for e-commerce. So let me introduce you to Gorgeous, which is the number one rated help desk

1:35.6

for e-commerce and sets up with Shopify and dozens of other apps right out of the box. So not only

1:42.9

can they help you give better, faster, and more accurate

1:46.1

resolutions, they can even help you increase revenues. So visit gorgias.com.combe,

1:52.1

again, that's gorgias spelled gorgias-A-S dot link forward slash story.

...

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