Compassionate and Effective Schizophrenia Care with Dr. Tracy Hicks
The Hardcore Self-Help Podcast with Duff the Psych
Robert Duff, Ph.D.
4.5 • 1K Ratings
🗓️ 20 January 2026
⏱️ 64 minutes
🧾️ Download transcript
Summary
In this episode, I'm honored to welcome Dr. Tracy Hicks, a dual-certified family and mental health nurse practitioner with over two decades of clinical experience—and a deeply personal connection to serious mental illness. Dr. Hicks is both the daughter of a parent and the mother of a child with schizophrenia spectrum disorders. Her perspective blends professional expertise with lived experience in a way that is both deeply compassionate and refreshingly practical.
We talk about what schizophrenia really is (and isn't), the impact of stigma on individuals and families, and the importance of person-centered, empathetic care. Dr. Hicks shares her personal journey—raising a daughter with serious mental illness while navigating barriers in the healthcare system—and offers guidance for both providers and caregivers who want to better support those living with schizophrenia.
This is a powerful and deeply human conversation for anyone touched by serious mental illness.
Topics We Cover
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What schizophrenia is and how it's commonly misunderstood
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Growing up with a parent who has schizophrenia
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Early warning signs and delays in diagnosis for her daughter
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How stigma and systemic bias impact treatment access and quality
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Long-acting injectable medications: what they are and why they matter
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Creating space for curiosity and shared decision-making in care
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How to support loved ones without losing yourself
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Advice for providers on building trust and improving outcomes
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The power of grace, boundaries, and self-care for caregivers
Timestamps
00:00 – Introduction to Dr. Tracy Hicks and her personal/professional background
03:00 – From nursing to psychiatry: building a whole-person care model
07:00 – Childhood memories of a parent with schizophrenia
11:00 – Explaining what schizophrenia is and is not
14:00 – Challenging stereotypes: what schizophrenia actually looks like
18:00 – Early signs in Dr. Hicks' daughter and missed opportunities for intervention
22:00 – Racism, bias, and provider assumptions
24:00 – Treatment begins with the story, not the symptoms
26:00 – Why empathy and curiosity matter more than credentials
28:00 – The question that opens everything: "What's your goal for today?"
32:00 – Including family and support systems in the care plan
36:00 – Communication shifts that changed lives
41:00 – What long-acting injectables are and how to present them as an option
47:00 – Combating clinical inertia and provider bias
51:00 – What Dr. Hicks would do differently as a parent
54:00 – Creating your own space when the system doesn't serve you
58:00 – Boundaries, burnout, and filling your own cup as a caregiver
1:02:00 – Final thoughts on stigma, advocacy, and asking for what you need
1:03:30 – Where to follow Dr. Hicks and access her work
Guest Links
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Instagram: https://instagram.com/drhicksnp
Stay Connected
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Email: duffthepsych@gmail.com
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Send a message or question: https://www.duffthepsych.com/contact
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Instagram: https://instagram.com/duffthepsych
If this episode resonated with you, please consider subscribing, leaving a review, or sharing it with someone who could benefit. Conversations like this one can make a world of difference for people who feel alone in their experience.
Until next time, take care of yourself.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | It's estimated that about 24 million people worldwide are living with schizophrenia. |
| 0:04.8 | Despite this large figure, people with schizophrenia are often judged, marginalized, and provided with honestly inadequate care. |
| 0:12.4 | And that doesn't sit well with my guests today. |
| 0:15.1 | My name is Dr. Robert Duff. |
| 0:16.2 | This is the hardcore self-help podcast. |
| 0:17.9 | Thank you for joining me. |
| 0:18.7 | Today, my guest is Dr. Tracy Hicks. Dr. Hicks is a |
| 0:22.3 | dual-certified family and mental health nurse practitioner. We'll get into how she's a doctor |
| 0:27.0 | and a nurse practitioner in the interview, but she has over 20 years of hands-on experience. She also |
| 0:32.7 | brings personal experience to the table being the daughter of a parent and the mother of a child with serious |
| 0:39.7 | mental illness. So she blends her clinical expertise with her personal experience and a lot of |
| 0:45.0 | passion as well. She does amazing work. She's the founder of a nonprofit community mental health |
| 0:51.2 | clinic in Texas. She's also an associate professor at the University of |
| 0:55.4 | Texas and the president-elect of the Texas nurse practitioners. Honestly, she has more accolades and |
| 1:00.9 | more letters after her name than we could even get into here. But suffice to say, she's a very |
| 1:05.2 | qualified person to talk about this important subject. So here are some highlights from our |
| 1:09.4 | discussion. In my childhood, it was pretty |
| 1:11.3 | significant growing up with someone, my dad having schizophrenia, right? So that kind of shaped my life's |
| 1:17.8 | trajectory in good ways and bad ways. Having that personal experience gives me a different thought |
| 1:22.5 | process. So it allows me to understand that I need to be empathetic to those who don't understand it. |
| 1:30.7 | So that's why I take opportunities like this. |
| 1:33.0 | I'm here to partner with you. |
... |
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