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LEAVE YOUR MARK: Freshly Brewed Career Advice with Aliza Licht

Communicating to Lead: Tactical Advice and Powerhouse Insights from Sally Susman

LEAVE YOUR MARK: Freshly Brewed Career Advice with Aliza Licht

Aliza Licht

Business, Careers

5.0585 Ratings

🗓️ 2 April 2025

⏱️ 48 minutes

🧾️ Download transcript

Summary

Have you ever wondered how great communicators drive real change? In this episode of Leave Your Mark, I have the pleasure of interviewing Sally Susman, a powerhouse in the world of communications and leadership whose career journey has taken her through C-level roles at Estee Lauder, American Express, and now as Executive Vice President and Chief Corporate Affairs Officer at Pfizer. We dive deep into her extensive experience and bestselling book 'Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World.' Sally shares invaluable insights into effective communication, leadership, and nurturing a strong organizational culture. We discuss her crisis communications strategies in navigating through the pandemic, the significance of intentionality and kindness, tackling misinformation, transitioning between industries, and practical ways to tackle these issues while staying true to one's purpose. This episode is an inspiring conversation for those at any career stage, with actionable advice from a renowned leader on personal and professional growth.

Transcript

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0:00.0

Hi, this is Elisa Likt, and this is Leave Your Mark the podcast, where I brew fresh career advice with some of my most inspiring and successful friends.

0:09.5

It's professional advice that you can action immediately, whether you're just starting out in your career or well on your way.

0:16.5

With a massive to-do list and a large cup of coffee, I promise that you can get it all done and still

0:22.5

have time to post about it.

0:25.9

My guest on Leave Your Mark today is one of the most extraordinary leaders and communicators

0:33.8

across multiple industries.

0:37.1

Sally Sussman is currently the executive vice president and chief corporate affairs officer

0:41.9

at Pfizer.

0:43.4

She leads engagement with all of Pfizer's external stakeholders overseeing communications,

0:49.0

corporate responsibility, global policy, government relations, patient advocacy,

0:53.3

and investor relations.

0:55.0

She also serves as vice chair of the Pfizer Foundation.

0:59.1

Before joining Pfizer in 2007, she held several senior communications and government relations

1:04.6

roles at the Estee Lauder Companies at American Express.

1:07.8

I happened to first learn about Sally from her days at Estee Lauder.

1:12.2

And earlier in her career, she also spent eight years on Capitol Hill focused on international

1:16.8

trade issues and was deputy assistant secretary for legislative affairs in the Clinton administration.

1:23.0

I mean, her resume goes on and on and on. She's the co-chair of the International Rescue Committee,

1:28.3

one of the largest humanitarian aid organizations. I mean, I could spend the whole episode talking about

1:33.6

Sally's resume and pedigree. But we're really here today to dive into her best-selling book,

1:41.7

breaking through, communicating to open minds, Move Hearts, and Change the World.

1:47.2

That was published by Harvard Business Review Press, no small feat, in March 2023, and of course, is a bestseller, specifically on the Wall Street journalist.

...

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