Coaching beyond the models, with Marc Gaudart (Trent Advisory Services)
How to Lend Money to Strangers
Brendan le Grange
4.9 • 43 Ratings
🗓️ 7 May 2026
⏱️ 46 minutes
🧾️ Download transcript
Summary
Models are important and all, but you don't build great businesses by building great models, you build great businesses by building great people - because great people build the right models and leverage them strategically.
To better understand the challenges facing credit risk leaders today, Marc Gaudart and Elizabeth Reed surveyed leaders from large global banks, growing fintechs, and specialist service providers, and presented the results at The University of Edinburgh's Credit Scoring and Credit Control Conference.
Key takeaway: technical excellence is essential, but today’s credit risk leaders also need:
· 🤝 Interpersonal effectiveness
· 🗣️ Business-focused communication
· 🌐 Stakeholder engagement
· 🎯 Strategic perspective with a business-wide focus
· 🌱 Ability to build resilient teams for a rapidly evolving, AI-driven world
You can find Marc on LinkedIn at https://www.linkedin.com/in/marc-gaudart-168339/
Trent Advisory Services is there, too, at https://www.linkedin.com/company/trent-advisory-services/
I'm on LinkedIn at https://www.linkedin.com/in/brendanlegrange/
Please also follow, share, and talk about the show using https://www.linkedin.com/company/how-to-lend-money-to-strangers/
And if you want to get a sneak peek at some of what I'm working on, my website is currently being refreshed (even as some of the projects it mentions lag behind): https://www.brendanlegrange.com/
Oh, and if you remember Suren Rastogi from episode 174 of this show, the Kickstarter for Burnout went live a week or so ago and is already massively oversubscribed. Head on over, take a look at the final product, and if it appeals to you, order your copy - mine's already in the production queue.
Other friends of the show include:
https://www.ogmara.com/ (customised risk management and analytic consulting)
https://www.ontap.co.za/pages/hoedspruit-store-details (for all your Hoedspruit-based bathroom needs)
https://flatwhiteorfoff.com/ (ask for anything other than a flat white, the answer is in the name)
https://www.joinhumoni.com/ (helping international students find accommodation, work, and financial services on day one)
https://www.haboomoney.com/ (making collections personalised, flexible and intelligent)
https://beetlesense.ai (AI-powered day one pest detection for forestry)
And since you like podcasts, I'm also co-create hAIghtened senses with Christo van Zyl, which looks at the intersection between human senses and technology (and this week, flying cars)
Keep well, Brendan
Marcand Elizabeth first presented their findings at the University of Edinburgh's CRCC Conference, the call for papers of which ends this month, so head here quickly if you'd like to do the same: https://crc.business-school.ed.ac.uk/
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Transcript
Click on a timestamp to play from that location
| 0:00.0 | Welcome to How to Land Money to Strangers with myself, Brendan Lagrange. |
| 0:09.5 | One of the most formative moments in my career came when Nicco van der Vestes and brought me across to Denmark |
| 0:16.9 | to fulfill the role of global business consultant for Experian in the Nordics. |
| 0:22.8 | In the aftermath of the great financial crisis, the market there was starting to experience |
| 0:27.9 | some credit losses for the first time. And since in South Africa, we had never needed a global |
| 0:33.2 | financial crisis to experience credit losses. We were very familiar with him and what to do about |
| 0:38.9 | them. Now, I mentioned Nico by name because as I record this, I'm waiting for a phone call |
| 0:44.5 | from him that might shake things up a bit here at How to Lain Money to Stranger's Headquarters. |
| 0:49.9 | And I mentioned this moment in time because, yes, the experience itself was formative, being my first time living and working abroad. |
| 0:58.1 | But the people I had the honor of working with there were formative to. |
| 1:03.1 | This reminds me I should track down Joe, my consulting boss from the time, to see what she's up to. |
| 1:08.3 | But I'm thinking here of Burak Kicoglu from episode 77 and Mark Godot |
| 1:13.9 | from episode, well, whatever this one is, 190, I think. Mark was already an industry icon back then, |
| 1:21.8 | known for both his strategic understanding of the mechanics of credit risk strategy and his ability to communicate |
| 1:28.5 | those internally and externally. In the 15 years since then, his reputation has only grown, |
| 1:35.6 | but what is particularly interesting to me and why we sat down to have this conversation is that |
| 1:41.7 | Mark's emphasis has shifted from searching for the best ways to |
| 1:45.9 | deploy cutting-edge analytics technology to searching for ways to best empower cutting-edge |
| 1:52.7 | analytics technologists. He still gets his hands dirty with the odd credit risk card and |
| 1:58.8 | as an advisor to a few startups. But with Trent |
| 2:02.1 | advisory services, he is more often amplifying his impact as an executive coach to the |
| 2:08.3 | leaders of the industry. We'll hear about that. And in particular, about the survey he co-authored |
... |
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