“Clients seem excited, but then ghost. WHY?”
Passion With Purpose - Photography Podcast, Creative Business, Six Figure Photographer
Nathan Chanski - Photography Business Coach
5.0 • 573 Ratings
🗓️ 1 October 2025
⏱️ 40 minutes
🧾️ Download transcript
Summary
Why is it that so often when an excited client inquires with you you end up not hearing from them again? This is frustrating and doesn't make any sense. But it's also a common experience among service-based industry providers.
On today's episode I'd like to empower you with ways in which you can overcome these situations! Let's get into it.
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Transcript
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| 0:00.0 | All right. Welcome back to the Passion with Purpose podcast, my friend. I'm your host, |
| 0:08.7 | Nathan Chansky back with you for a brand new episode. And this episode is titled, Clients seem excited, |
| 0:17.2 | but then they ghost. Why? Why is it that when a client inquires and they seem so excited, |
| 0:28.1 | right, they send you this massive inquiry and they gush about the details of their day and how |
| 0:34.3 | they met and they tell you how much they love you and how much they love your work |
| 0:41.1 | that they've seen so far. But then it seems like for a lot of people, and I'm hearing this from |
| 0:48.7 | a lot of you, that something falls off. And it's like you don't hear from these people again, you'll respond to |
| 0:56.8 | them. And it's just like crickets. And maybe they respond once and it's half-hearted. Or maybe most |
| 1:04.5 | often a lot of you, what I'm hearing is a lot of times people are just like, they don't respond |
| 1:09.6 | in some cases at all and it's a complete |
| 1:11.6 | ghosting situation. So why is this happening? First of all, just to like empathize with you guys |
| 1:19.6 | because I've been in the situation before many, many times. This is so frustrating, right? |
| 1:24.6 | Like it doesn't make any sense, first of all. And you kind of just want to, |
| 1:28.6 | like, have a direct line to the person and be like, hey, if you didn't want to book with me, |
| 1:33.9 | or if you didn't like me, for some reason, why did you act like you did? Like, it was, it's kind of a |
| 1:41.7 | weird thing to reach out to somebody with such enthusiasm. |
| 1:45.5 | And then 24 hours later, the enthusiasm is completely gone and you don't even have the decency to the, to respond to me. |
| 1:54.1 | So I get it. |
| 1:55.1 | I've been there, you guys. |
| 1:56.2 | And I don't think any of you who are experiencing this are alone. |
| 1:59.9 | This is a very common experience, |
| 2:02.4 | especially among service-based industry providers. But what I want to do today is I really |
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