Here we go episode 25 a close out of the year for 2017. I meant to do one last podcast in 2017

and that didn't happen, but I meant to do it. I actually got this question a few weeks

before the end of the year and I've been thinking about it pretty consistently since I received

the question and I think it's actually perfect timing for a close out to 17 and intro to

2018. Most people, a lot of people, I don't know, somewhere in between there most in a lot are in

the phase of New Year resolutions, New Year's resolutions, commitments, you know, whatever you feel

comfortable calling it. And this question I think is right in the sweet spot that most people are

going to find themselves in at some point in time during probably the next 90 days, but somewhere

into 2018 when they're dealing with those commitments and resolutions. So let's go. Let's kick off 2018.

Gonna try to keep it short and concise for number 25.

Okay, let's kick this off. The question is, and this is slightly paraphrased from the way it

was delivered to me, but I think I captured the essence is, have you ever faced disillusionment

with someone or something you had high expectations of? How did you deal with it?

And the answer is, yes, of course I have. If you're dealing with human beings and you work with

human beings and you surround yourself with human beings, this is not a matter of if it's a matter of

when. And I have found this to be true with people that I have worked for, people that I have worked

with, my parents, my siblings, and I am sure that everybody that I have encountered who was on the

other side of that coin with me, maybe I was their boss or I was their coworker or I was their

parent or I was their sibling has had the exact same experience. The reason I like this question

is that I feel there are two ways to view it or two ways to have an optic in approach this question.

And I think they're both very powerful. So let's start with the first one. And I'll call this

the external view of this question. And that is, it is my assumption that the person that

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