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Welcome to the Clark Howard Show where it's about you learning ways to save more and spend less and don't let anyone ever rip you off.

Clark.com is our web address. Clarkdeals.com is where you find the latest, greatest bargains coming up in 20 minutes and today's Clark greatest moment.

The IRS scam that has stolen millions from people has just been shut down one of them.

But you know there's always going to be other people trying to take advantage. I have an update for you on that in just 20 minutes.

And speaking of taxes, later this hour, tax day, you know, next week, I've got an important info for you if you have not filed yet.

And there's something I want you to think about to start planning for next year that happened in a conversation I had with my oldest daughter, occurred to me as I was talking to her.

There's something that she didn't know that I need to make sure you know.

And the United story has grown and grown and grown since I talked about it this time yesterday where I shouldn't say if you're not aware who is who's not seen this video that has been seen apparently over a billion times around the world.

Where United violently had a customer removed from a flight because United wanted to put pass riders, United employees on the plane and pull off paying customers on a flight out of Chicago.

Now United has handled this what happened at the time and what's happened since they've handled it about as terribly as they possibly could because it's clear that United's culture is one that is extremely hostile to its customers, to its passengers.

The unbelievable aftermath involves the United CEO releasing one statement to the public in a completely different one to its own employees, disparaging, slandering the passenger involved.

And telling the employees how proud he is of him of them and this is so ugly nasty.

It reminds me of that pivotal moment in the presidency of President George W. Bush during Hurricane Katrina when he said great job Brownie to the head of, um,

FEMA in the midst of a complete government botched job on the handling the aftermath of Hurricane Katrina and Mississippi and Louisiana.

It was more important to the CEO to two face the public because you got to know the history of United going back for more than a generation.

Employees and management at United have been at war with each other and the passengers have been the collateral damage.

So it's more important to the CEO to kiss up to the employees even if the company has filed this up.

And so United is now suffering consequences that they never anticipated because there's an angle to this story that's amazing that was something I wasn't aware of at all.

And that is in China, which is one of United's most important markets, there's a belief that American companies have it in for the Chinese.

And this passenger that was violently confronted and removed and bloodied and put in the hospital from his injuries was of Chinese descent.

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