Chris Voss: ...that life is a series of negotiations

Nobody Told Me!

Business, Entrepreneurship

4.2 • 671 Ratings

🗓️ 30 September 2020

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

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Summary

Chris Voss is a former international hostage negotiator for the FBI whose career brought him face-to-face with bank robbers and terrorists. His résumé is extremely impressive: he became the FBI’s lead international kidnapping negotiator, he’s taught negotiation at leading universities, given speeches that have had millions of views, and he’s now sharing with us the skills that have helped him save lives.

Chris says life is a series of negotiations you should be prepared for and he explains all about that in his book, 'Never Split the Difference: Negotiating as if your life depended on it'. Chris is the founder and CEO of the Black Swan Group which trains businesses, individuals, law enforcement and government personnel in negotiations.

You can learn more about Chris at https://blackswanltd.com. This show originally aired in 2018, but his advice is just as useful today!

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Transcript

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0:00.0	Welcome to Nobody Told Me.
0:14.2	And I'm Laura Owens.
0:15.8	It's a pleasure to welcome Carmine Gallo to our show.
0:19.6	Carmine is the best-selling author of Talk Like Ted and The Presentation Secrets of Steve Jobs.
0:25.6	His newest book is called Five Stars, The Communication Secrets to Get From Good to Great.
0:31.5	Carmine, thank you so much for joining us.
0:33.8	Well, thanks, Jan. Thanks, Laura.
0:35.7	Thanks for having me on the program.
0:37.2	And tell us about your background.
0:39.3	I grew up in the Bay Area.
0:41.9	Actually, if you don't mind, I was listening to, you know, Ron Owens for many years in the Bay Area.
0:47.6	Laura, your father and Jan, your husband.
0:51.6	Yes, knowing well.
0:53.1	I'm sure your listeners, maybe some of them don't know that.
0:56.9	But he was a legendary radio show host, and I recall listening to him for many years before
1:02.3	I went to UCLA.
1:03.2	And I just loved that he was so eloquent as a communicator and he could interview so many different people
1:12.2	every day and from foreign affairs to local politics and all that and had a business.
1:18.8	And so I realized when I went to UCLA, gee, maybe I should, I ought to make journalism,
1:23.9	you know, something, maybe that's my thing.
1:25.9	And so I went into journalism after ucla i got a
1:29.4	master's degree northwestern uh... did some stints at cnn and new york i really got
	...

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