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TechCheck

Chegg Shares Sink on ChatGPT Threat, Plus AI’s Larger Impact on Business and Society 5/2/23

TechCheck

CNBC

Disruptors, Cnbc, Investing, Tech, Management, Business, Technology, Faang

4.566 Ratings

🗓️ 2 May 2023

⏱️ 10 minutes

🧾️ Download transcript

Summary

Chegg shares were cut nearly in half after its CEO described how students have increasingly turned to ChatGPT in recent months, hurting new user growth. And that’s not the only company with big news today on AI disruption. IBM said it plans to pause hiring for roles that could be replaced by AI, showing just how much the new technology is creeping into all corners of society. But is AI ultimately going to be a net positive or net negative? A CNBC panel weighs in.

Transcript

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0:00.0

shares of Chad getting hammered today after disclosing that chat gPT is having a significant impact on new consumer growth.

0:07.3

Deja Bosa is watching that story today on Tech Jack D.

0:10.3

Yeah so Carl we have spent a lot of time on the big AI announcements that have been seen as positive

0:15.2

catalyst for big tech like Microsoft Alphabet and video meta, but now we are starting to see the

0:20.1

flip side as well, the downside stock impact.

0:23.0

Chuck is the first public company to blame AI and Chatch EPT for a major guide down and

0:27.9

slower new user growth.

0:29.4

And investors, they were properly spooked as you can see it is down nearly 50% today and it's valued now at a little

0:35.4

over a billion dollars. Just a few years ago during peak pandemic tech, this was a 14 billion dollar company.

0:41.6

CEO Dan Rosenzweig says that he's going to fight generative AI with generative AI.

0:46.7

End quote.

0:47.7

Yes, you can use it to get some answers, but to actually learn it you need to use

0:50.6

Chag.

0:51.6

Look at shares though of Duolingo declining in sympathy so there really

0:55.2

is a skepticism on the street. The AI will be a net negative for Ed Tech at the moment.

1:00.3

Now as investors they wrestle with the potential of AI to eviscerate entire

1:04.2

business models they continue to try to quantify the threat or the opportunity to

1:08.3

eliminate jobs that is already happening at IBM the company now pausing

1:12.4

back office hiring and says that

1:14.2

around 30% of jobs could quote easily be replaced by AI in five years.

1:19.2

Goldman Sachs takes a comprehensive look at the industries it It expects to be most impacted. There's

1:24.3

office and admin support, legal architecture and engineering. It sees as being

...

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