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The Story of a Brand

CatSpring Yaupon - A Natural Refreshing Pick Me Up

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 4 May 2022

⏱️ 34 minutes

🧾️ Download transcript

Summary

This episode is brought to you by Sendlane.

 

Education is the most expensive piece of marketing, says Abianne Falla, co-founder of CatSpring Yaupon, a brand that cultivates and roasts farm-fresh yaupon. That's why her company set up to be an ingredient supplier first so that other brands could share the onus of education.

 

"The more forms you see it on the shelf that Whole Foods, the more it will be familiar to a customer," Abianne says. "And each of these brands will be focusing on different things like the regenerative, organic or the local sourcing or the taste or the health benefits."

 

Another challenge is the duality of the company, she says. She's a farmer and a manufacturer, which requires some unusual and unexpected steps along the way.

 

When it comes to starting a business, it's important to realize there can be more than one possible answer to any question. Even good answers have flip sides, too, says Abianne.

 

"The best advice I got was to just focus on asking the best questions you can at each step and with the intention to kind of narrowing that region of darkness," she says.

 

CatSpring's products work with three different preparation methods. A new product - a dehydrated concentrate in crystal form - just launched. It can be rehydrated with hot or cold water.

 

In Part 2, Abianne talks about:

 

* Why her company focuses on being a producer first.
* Why education is the company's largest challenge.
* Advice for other entrepreneurs starting a brand.
* How her career started as a CPA served her once she shifted to community development.
* A review of the company's products.

 

Join Ramon Vela and Abianne Falla as they break down the inside story on The Story of a Brand.

 

For more on CatSpring Yaupon, visit: https://catspringtea.com/ 

 

Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.

 

*

 

This episode is also brought to you by Sendlane.

 

If all DTC companies were forced to turn off Facebook ads, they'd be dead on arrival. Why is that?

 

They over-invest in paid acquisition and under-invest in retention.

 

Luckily, Sendlane makes it easy to solve this problem. Sendlane is an E-Commerce Customer Experience Platform helping hundreds of DTC brands to tighten their existing customer relationships.

 

Sendlane automates personalized customer experiences through Welcome and Abandoned Cart workflows, SMS, Deep Data Integrations with Shopify and WooCommerce, multi-store functionality, and much more.

 

Plus, they don't stand for lazy customer support. Their San-Diego-based team has an average 1-minute response time from a live human, making sure you never get stuck in a chat queue ever again.

 

Curious about how Sendlane can help your DTC brand grow? Schedule a demo with a Specialist. Visit https://www.sendlane.com/story 

Transcript

Click on a timestamp to play from that location

0:00.0

Here is this incredible plant.

0:02.5

I mean, the Cherokees literally called it their beloved tree that has been marginalized

0:07.7

and written off as having any value.

0:11.5

I mean, in our rural community, people literally bulldoze and burn it.

0:15.3

That's the only way to get rid of it.

0:17.6

And in fact, if you look at most of what are the studies that have come out of agricultural

0:20.7

schools in the South, it is more about how to eradicate Yopon than even studying what the benefits are.

0:27.8

It's like a 15 to 1 kind of ratio on what the studies are for it.

0:32.8

And so here is this incredible plant that is written off.

0:37.0

And in the same way, there are so many individuals

0:38.7

in our community that are overlooked and marginalized for a whole host of reasons and various

0:46.4

reasons. And yet they have value. And so I think that was the kind of underpinnings of why we moved forward.

0:57.3

And then also it felt like we just were in a position to be kind of stewards of sharing this incredible history.

1:14.4

Recorded at Send Lane Studios.

1:18.5

This is not your average entrepreneur or e-commerce podcast.

1:21.1

And he's not your average host.

1:25.3

This is the story of a brand with your host, Ramon Vela.

1:33.3

If all DDC companies were forced to turn off their Facebook ads, they'd be dead on arrival.

1:34.3

Why is that?

1:35.2

Well, they overinvest in paid acquisition and underinvest and retention.

1:40.6

Luckily, SEND Lane makes it easy to solve this problem.

1:44.1

Sendlane is an e to solve this problem.

...

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