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Here we go.

Broadcasting from the Tripinsurance.com studios in Jacksonville, Florida.

This is Cruise Radio.

Hey, how's it going?

My name is Doug Parker.

Thank you so much for checking out this episode of

Cruise Radio, a review of Carnival Breeze, and also staff writer Richard Sims with Cruise News,

jumping right to him now. Hey, Richard. Hey, Doug. We start with proof that sometimes cruise lines

really do listen to their customers. Look, anytime a cruise line makes a change, big or small, people react.

And given that people love nothing more than to complain that reaction is usually negative.

Sometimes it's valid.

Sometimes it's an overreaction.

And usually these complaints go pretty much unacknowled.

You know, they raise the daily gratuity. Everyone complains and nothing happens. And usually these complaints go pretty much unacknowled.

You know, they raise the daily gratuity.

Everyone complains and nothing happens.

But occasionally, that's not the case. And when Norwegian Cruise Line made a change to their menu at Cagnis, which is their wildly popular steakhouse, like it's probably their flagship restaurant. The change did not

go over well. Basically, they adjusted the menu so that your main dish came with a specific side,

...