Carl and Tom Hartley Reveal the Shocking Secrets of the Luxury Car Industry
Disruptors
Rob Moore
4.8 • 1.4K Ratings
🗓️ 6 May 2024
⏱️ 98 minutes
🧾️ Download transcript
Summary
Rob talks with the dynamic father-son duo, Tom and Carl Hartley, from the legendary luxury car dealership, Tom Hartley in this episode. With over 51 years in the business, Tom and Carl share jaw-dropping stories, invaluable insights, and a behind-the-scenes look at the world of high-end car sales. Prepare to be inspired, entertained, and educated as they discuss the secrets to their success, the importance of dedication, and the art of the deal.
Carl and Tom Hartley Reveal
- The key to success in the luxury car industry
- How to develop the ability to adapt to both good and bad times
- Why a strong reputation and brand name is crucial for long-term success and customer trust
- Why their passion for the business, rather than just the cars themselves, is what drives Tom and Carl to excel
- How to close deals that keep both parties happy
- Why delegation is essential for growth, but it's still important to maintain oversight and ensure things are done to your standards.
- The work ethic of employees has changed since COVID
- How to achieve happiness and fulfilment
BEST MOMENTS
"The beauty of The Hartley estate is you can come here and see all these brands under one roof. As opposed to going to a Ferrari dealer, a Porsche dealer, a Mercedes dealer, they're here."
"Greed's a horrible thing in business. I've never begrudged anybody making profit on a car that we've sold, or regretted a deal that we've done. That's the difference between a businessman's mentality and an entrepreneur's mentality."
"You can't buy reputation. And you can't buy success; you have to make it."
"If you're an entrepreneur and you've got a vision, that's what you do. You see what you achieve. You already see it, and that's your goal, and you achieve it."
VALUABLE RESOURCES
bit.ly/Robsupporter
rob.team
Episode Sponsor - AG1
Claim your exclusive offer of AG1 at the link below
ABOUT THE HOST
Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “The Disruptive Entrepreneur”
“If you don't risk anything, you risk everything”
CONTACT METHOD
Rob’s official website: https://robmoore.com/
Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs
LinkedIn: https://uk.linkedin.com/in/robmoore1979
See omnystudio.com/listener for privacy information.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | We're back with one of our most wild and controversial guests and his dad in only the second interview ever with the father and son of Hartley Cars. |
| 0:10.5 | This is our highest production content we have ever done. |
| 0:13.0 | We took a fleet of people down a fleet of cars, a fleet of videographers, |
| 0:17.0 | we even took a drone. You are going to love the visual effects. |
| 0:20.0 | So I grill Carl and Tom and who's the best car salesman. |
| 0:23.0 | We poke and prod for them to reveal the best and worst cars that they've ever sold. |
| 0:28.0 | They both reveal secrets they've never told and stories they've never shared often about driving too young in their early deals |
| 0:34.3 | of super-car dealers. There's a lot of speeding involved. There's a lot of crashes |
| 0:38.8 | involved. There's some deals and negotiations done live on the episode and there's an absolute disdain |
| 0:45.7 | for certain types of cars and car manufacturers. This episode has it all. |
| 0:51.1 | Who's the better car salesman out of you by? |
| 0:55.0 | Him. |
| 0:57.0 | That was easy. |
| 0:58.0 | Well, of course, it's, it's, it's, it's, it's, it's, it's, it's, it's, it's, it's, it's, |
| 1:01.0 | it's, it's, it's, it's, it's, it's, the, he's the og, the correct answer. He is. He's the he's the O. G of the car business. I'm just I'm still learning |
| 1:07.1 | I got called the godfather that other day. I've got one names I've been called |
| 1:10.7 | Doyet, Supercar King, Godfather for himself. |
| 1:14.6 | You like that one? |
| 1:15.2 | I don't know if it was good or bad. |
| 1:16.8 | But it's, you know, I had a conversation for a lot of the day |
| 1:20.5 | about who's around now when I was a teenager in the car business and you know there's |
| 1:25.4 | no names I can speak tonight who still got up in the morning working like I work in the |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Rob Moore, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Rob Moore and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.