Rob talks with the dynamic father-son duo, Tom and Carl Hartley, from the legendary luxury car dealership, Tom Hartley in this episode. With over 51 years in the business, Tom and Carl share jaw-dropping stories, invaluable insights, and a behind-the-scenes look at the world of high-end car sales. Prepare to be inspired, entertained, and educated as they discuss the secrets to their success, the importance of dedication, and the art of the deal. Carl and Tom Hartley Reveal The key to success in the luxury car industry  How to develop the ability to adapt to both good and bad times Why a strong reputation and brand name is crucial for long-term success and customer trust Why their passion for the business, rather than just the cars themselves, is what drives Tom and Carl to excel How to close deals that keep both parties happy Why delegation is essential for growth, but it's still important to maintain oversight and ensure things are done to your standards. The work ethic of employees has changed since COVID  How to achieve happiness and fulfilment   BEST MOMENTS "The beauty of The Hartley estate is you can come here and see all these brands under one roof. As opposed to going to a Ferrari dealer, a Porsche dealer, a Mercedes dealer, they're here." "Greed's a horrible thing in business. I've never begrudged anybody making profit on a car that we've sold, or regretted a deal that we've done. That's the difference between a businessman's mentality and an entrepreneur's mentality." "You can't buy reputation. And you can't buy success; you have to make it." "If you're an entrepreneur and you've got a vision, that's what you do. You see what you achieve. You already see it, and that's your goal, and you achieve it." VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team Episode Sponsor - AG1 Claim your exclusive offer of AG1 at the link below drinkag1.com/disruptors ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “The Disruptive Entrepreneur” “If you don't risk anything, you risk everything”   CONTACT METHOD Rob’s official website: https://robmoore.com/  Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979   See omnystudio.com/listener for privacy information. disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com