5 • 4 Ratings
🗓️ 13 February 2024
⏱️ 16 minutes
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0:00.0 | Hello, I'm Eilish and I'm a tech and data specialist. |
0:08.0 | Hi, I'm Moira and I'm an employment specialist, and we both work in Fieldfisher's Silicon Valley team. |
0:20.0 | Today, we're going to talk through the recent fine issued by the French data protection |
0:24.3 | regulator, the canille, against Amazon France Logistique, for 32 million euros as a result |
0:31.0 | of what the canil has deemed excessively intrusive employee monitoring systems and a lack |
0:36.1 | of transparency and security in relation to the use of |
0:39.5 | video surveillance systems in breach of the GDPR. |
0:47.6 | So, Moira, could you kick us off with a quick summary of what's happened here? |
0:52.5 | Sure, thanks, Eilish. |
0:53.9 | So following media articles and complaints by workers, with a quick summary of what's happened here. Sure, thanks, Eilish. |
0:58.2 | So following media articles and complaints by workers, |
1:01.1 | the French authorities carried out spot checks and commenced an investigation into the staff surveillance system |
1:04.4 | used in Amazon's French warehouses |
1:07.1 | that were run by Amazon France Logiste or AFL, a subsidiary of Amazon EU-Salle. |
1:15.1 | Can you tell us what kind of staff surveillance AFL used? |
1:18.8 | AFL equipped its warehouse staff, whose role was broadly to receive items and prepare |
1:24.7 | parcels for delivery to customers with handheld barcode scanners. |
1:29.7 | The staff were identified on the scanner and used it to receive instructions to carry out |
1:35.0 | tasks in real time, but the scanner also continuously collected and recorded data relating |
1:41.4 | to the activity of the workers. |
1:49.4 | AFL used quality metrics such as the Stowe Machine Gun indicator, |
1:52.7 | which tracked the speed at which workers scanned items and signified an error when an item was scanned too quickly |
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