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Bytesize Legal Updates | Fieldfisher

Bytesize Legal Updates: The French data protection authority fines Amazon France Logistique

Bytesize Legal Updates | Fieldfisher

Fieldfisher

Business

54 Ratings

🗓️ 13 February 2024

⏱️ 16 minutes

🧾️ Download transcript

Summary

The French data protection authority, the CNIL, has fined Amazon France Logistique €32 million for its use of excessively intrusive employee monitoring systems and failing to provide transparency and adequate security to personal data in relation to the use of video surveillance systems, in breach of the GDPR. In our latest Bytesize Legal Update, Fieldfisher's Moira Campbell and Eilish Beeby discuss the key takeaways from the decision and what the practical implications are for business...

Transcript

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0:00.0

Hello, I'm Eilish and I'm a tech and data specialist.

0:08.0

Hi, I'm Moira and I'm an employment specialist, and we both work in Fieldfisher's Silicon Valley team.

0:20.0

Today, we're going to talk through the recent fine issued by the French data protection

0:24.3

regulator, the canille, against Amazon France Logistique, for 32 million euros as a result

0:31.0

of what the canil has deemed excessively intrusive employee monitoring systems and a lack

0:36.1

of transparency and security in relation to the use of

0:39.5

video surveillance systems in breach of the GDPR.

0:47.6

So, Moira, could you kick us off with a quick summary of what's happened here?

0:52.5

Sure, thanks, Eilish.

0:53.9

So following media articles and complaints by workers, with a quick summary of what's happened here. Sure, thanks, Eilish.

0:58.2

So following media articles and complaints by workers,

1:01.1

the French authorities carried out spot checks and commenced an investigation into the staff surveillance system

1:04.4

used in Amazon's French warehouses

1:07.1

that were run by Amazon France Logiste or AFL, a subsidiary of Amazon EU-Salle.

1:15.1

Can you tell us what kind of staff surveillance AFL used?

1:18.8

AFL equipped its warehouse staff, whose role was broadly to receive items and prepare

1:24.7

parcels for delivery to customers with handheld barcode scanners.

1:29.7

The staff were identified on the scanner and used it to receive instructions to carry out

1:35.0

tasks in real time, but the scanner also continuously collected and recorded data relating

1:41.4

to the activity of the workers.

1:49.4

AFL used quality metrics such as the Stowe Machine Gun indicator,

1:52.7

which tracked the speed at which workers scanned items and signified an error when an item was scanned too quickly

...

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