So, I'm Dongli, I'm the VP of Operations for Mortgage Architects, and I run the brokerage

from a coast to coast perspective, everything from the backend systems, that's what I look

after.

Listen, I'd say that it lays a dynamics beaker, and sometimes we forget about how simple

things should be, and it's about doing the small things to become great, and sometimes

we lose focus on that, because we keep thinking that the solution is some big thing that

we need to get done, but we got to just remember it's a small thing, and as Clay says, bam!

So my action step is for our brokers to go home and think about the little things that

they need to do to get better, right?

So is it using the testimonials that they get from the customers?

Is it applying a different tool to make them a little bit more, having a more meaningful

conversation and relationship with the customers?

It's going back and building on the relationships they built here with their other colleagues

across the country, because at the end of the day, if you don't have that network, you're

not going to grow up in it, so we really want them to walk away with that.

So if you want a dynamic speaker to talk about how to grow your business from being good

to great, then close your mind.

Hi, I'm Dr. Mark Marl, I'm a pediatric dentist.

Through our new digital marketing plan, we have seen a market increase in the number of

new patients that we're seeing every month, year over year.

One month, for example, we went from 110 new patients the previous year to over 180 new

patients in the same month.

...