Business | How To Improve Your Overall Customer Experience & Service (with Former EVP of Disney World Resorts Lee Cockerell)

Thrivetime Show | Business School without the BS

Clay Clark

Business, Entrepreneurship

4.7 • 1.5K Ratings

🗓️ 9 May 2023

⏱️ 20 minutes

🔗️ Recording | iTunes | RSS

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Summary

Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) See the Thousands of Success Stories and Millionaires That Clay Clark Has Coached to Success HERE: https://www.thrivetimeshow.com/testimonials/ Learn More About Attending the Highest Rated and Most Reviewed Business Workshops On the Planet Hosted by Clay Clark In Tulsa, Oklahoma HERE: https://www.thrivetimeshow.com/business-conferences/ Download A Millionaire’s Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Actual Client Success Stories from Real Clay Clark Clients Today HERE: https://www.thrivetimeshow.com/testimonials/

Transcript

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0:00.0	Get ready to enter the Thrive Time Show, three, two, one, boom!
0:09.6	All right, Thrive Nation, welcome back to the conversation.
0:12.4	If you have a business and you have customers, then you're going to want to listen to this
0:17.8	exclusive interview with Lee Conqueror.
0:20.1	Lee Conqueror is the former executive vice president of Walt Disney World Resorts.
0:25.7	And we all love great customer service.
0:27.2	I mean, everybody loves the Marriott.
0:29.4	We all love Starbucks.
0:30.8	We all like Chick-fil-A.
0:32.5	We all like Disney.
0:33.6	We all love these companies.
0:34.5	We all love Quick Trip.
0:35.8	We can all name them for you.
0:37.0	We love Southwest Airlines, right?
0:39.0	We all love businesses that offer excellence.
0:42.9	But yet in small business, more often than not,
0:47.6	the standard for excellence is just missed consistently.
0:52.0	And so you'll see it all the time,
0:53.3	Chip, you'll go into like a local restaurant,
0:55.3	and you're trying to support your local restaurant owner.
0:57.4	You know, you and your wife, for my wife,
0:58.7	and I want to go to a local place.
	...

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