Business Daily meets: US healthcare CEO Judy Faulkner
Business Daily
BBC
4.4 • 796 Ratings
🗓️ 1 May 2025
⏱️ 17 minutes
🧾️ Download transcript
Summary
Judy Faulkner started Epic in 1979 from a basement, with $70,000 in start-up money and two part-time assistants.
Now, the company has grown to become a global provider of healthcare technology - with more than half of the US population's medical information stored on its platform.
Judy shares how she built the company from the ground up, her insights on industry challenges, and the future of electronic medical records.
If you would like to get in touch with the show, please email: [email protected]
Presenter: Ed Butler Producer: Amber Mehmood
(Image: Judy Faulkner speaking at the Forbes Health Care Summit in 2023. Credit: Getty Images)
Transcript
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| 0:00.0 | Hello, I'm Ed Butler and welcome to Business Daily Meets on the BBC World Service, |
| 0:04.8 | where we bring you in-depth interviews with people in business from around the globe. |
| 0:09.8 | And today's guest is Judy Faulkner, a billionaire founder of a company called Epic Systems, |
| 0:17.0 | a healthcare and software business that has transformed the way that medical records are kept. |
| 0:23.0 | She explains how her business empire started with the goal of trying to streamline patients' data. |
| 0:29.1 | I was young, didn't know it was hard, so I said, sure. |
| 0:31.9 | Aged 81, Judy Faulkner still has no plans to retire, not yet anyway. |
| 0:38.1 | And unlike other healthcare firms, she's determined to keep her business away from the moneymen and shareholders. |
| 0:45.3 | When I'm dead and gone, there's a list of things that they can't vote for. |
| 0:49.8 | They can never vote to go public. |
| 0:51.3 | They can never vote to be acquired. |
| 0:53.7 | Judy Faulkner of Epic Systems coming up on |
| 0:56.3 | today's Business Daily. Have you ever read the book, The Accidental Tourist? Yeah, I think I have a long |
| 1:05.8 | time ago. Okay. I was the accidental CEO. So it wasn't that I drove myself here. |
| 1:12.5 | It said I found that I landed here. |
| 1:16.2 | Judy Faulkner grew up in the 1940s and 50s in Cherry Hill, New Jersey. |
| 1:22.1 | Back then, computing and software development was still in its infancy. |
| 1:26.8 | When I was a kid in school, I loved math. |
| 1:31.4 | When I went to college, I majored in math. |
| 1:34.6 | In my junior year, I went for a summer job in particle physics. |
| 1:40.8 | And when I got there, they expected me to program. |
| 1:44.6 | Well, at my college, they didn't have any computers. |
... |
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