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Business Daily

Business Daily Meets: Sarah Willingham

Business Daily

BBC

News, Business

4.4796 Ratings

🗓️ 17 March 2023

⏱️ 19 minutes

🧾️ Download transcript

Summary

The hospitality entrepreneur Sarah Willingham has worked extensively across the UK restaurant and bar industry. She also featured as a Dragon on the BBC TV show, Dragon's Den (the UK equivalent of Shark Tank).

Sarah took a bet at the height of the coronavirus pandemic that cocktail bars would thrive again - and is now CEO of UK-based hospitality group Nightcap, a rapidly expanding drinks-led investment firm which she started with her husband in 2020.

The company has acquired around 20 cocktail and party bars across the country, employing more than 1,000 staff.

Sarah talks to Dougal Shaw about the difficulties of entrepreneurship in lockdown, some of the current challenges facing the hospitality industry and about the imposter syndrome she felt earlier in her career.

Presenter and producer: Dougal Shaw

(Image - Sarah Willingham. Credit: Getty Images)

Transcript

Click on a timestamp to play from that location

0:00.0

Hi, Namulanta Combo here, and I'm excited to tell you that my award-winning podcast, Dear Daughter, is back for a second season, and it's available now. Find out more at the end of this podcast.

0:17.9

The sound of a whiskey sour being prepared.

0:26.5

I've come to a cocktail bar called Disreput in central London to meet its owner.

0:31.3

She took a bet at the height of the pandemic that places like this could thrive again.

0:34.6

At the time, everybody thought we were completely bonkers.

0:36.7

And it was difficult.

0:39.6

You know, we dragged it kicking and screaming over the line.

0:44.9

I'm Dougal Shaw and welcome to another edition of Business Daily Meats on the BBC World Service.

0:49.6

This is where we bring you in-depth interviews with people in business from across the globe.

0:55.0

Today I'm speaking to Sarah Willingham. She's worked in the UK hospitality industry since her teens,

0:59.3

slowly rising to the top through various chain restaurants and her own ventures.

1:02.4

Being an entrepreneur is a very lonely place at times,

1:04.5

and you will fall into a hole,

1:07.0

and you need a little backpack with a propeller on your back,

1:09.2

where you've got to be able to fly out of the hole yourself because nobody's pulling you out.

1:11.0

She's also known in the UK for starring in TV show Dragon's Den.

1:15.1

In 2020, in the midst of lockdowns, she set up the company Nightcap,

1:19.6

sensing the opportunity to grow an empire of high-end drinking spots like the one I met her at.

1:27.7

So Sarah Willing, we're sitting in disrepute in a sort of tunnel, cavern type cubbyhole.

1:33.4

It is a very cool place, very cool decor.

1:36.2

And you had the idea in 2020 of the Mike Cat business.

1:39.7

That's, you know, deep in COVID.

...

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