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Business Daily

Business Daily meets: Iñaki Ereño

Business Daily

BBC

News, Business

4.4796 Ratings

🗓️ 22 June 2023

⏱️ 19 minutes

🧾️ Download transcript

Summary

The CEO of the international private healthcare firm Bupa started the role in January 2021, right in the middle of the Covid-19 pandemic.

He speaks to Dougal Shaw about the challenges the company faced, and about lessons learnt for the future.

Plus we find out how routine helps to keep Mr Ereño grounded.

Produced and presented by Dougal Shaw.,

Image: Iñaki Ereño. Credit: BBC)

Transcript

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0:00.0

In our restless world, the news never stops.

0:03.1

Millions there are affected by hunger.

0:05.5

The economy has collapsed.

0:06.9

And sometimes positive stories can get a bit lost.

0:10.6

The Happy Pod is a special weekly episode from the Global News podcast full of inspiring audio and positive news stories from around the world.

0:19.3

A really good vibe, you know.

0:20.5

I've got some good news for you.

0:22.2

Listen now by searching for the Global News podcast from the BBC World Service, wherever you get your podcasts.

0:31.9

I've come to the central offices of Bupa in London.

0:34.9

It's a global private healthcare empire, which offers insurance to 24

0:39.1

million customers, as well as running its own hospitals and clinics. It has 82,000 employees

0:45.5

and had a turnover of 14 billion pounds last year, which is the equivalent of nearly 18 billion

0:51.3

dollars. I've come here to meet the Spanish man who serves as the company's overall

0:56.1

group CEO. We are living this crazy world now. In one side, there is this need to modernize

1:02.4

healthcare and digitalized healthcare, all of these fancy things happening. On the other side,

1:07.9

we see that our waiting list that are growing and growing.

1:18.6

I'm Dougal Shaw and welcome to another edition of Business Daily Meats on the BBC World Service.

1:23.3

This is where we bring you in-depth interviews with people in business from across the globe.

1:31.2

Today I'm meeting Enochie Arenno. He's risen up Bupa's ranks, having previously led its European and Latin American divisions.

1:38.4

Bupa stands for British United Provident Association. It is a British company founded just after the Second World War.

1:43.9

It is privately owned with no shareholders and reinvests its profits back in the business.

1:48.0

It has slowly built up its presence in healthcare markets around the world,

...

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