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JOIN UP DOTS - GET RICH & LIVE FREE (Business Coaching With A Touch Of Life Coaching Too)

BUSINESS COACHING: The Customer Journey To Sales Land

JOIN UP DOTS - GET RICH & LIVE FREE (Business Coaching With A Touch Of Life Coaching Too)

David Ralph of Join Up Dots

Education, Business

5.01.1K Ratings

🗓️ 26 June 2023

⏱️ 22 minutes

🧾️ Download transcript

Summary

BUSINESS COACHING: The Customer Journey To Sales Land Are you struggling to convert website visitors into sales? Join us on this episode as we unravel the secrets of the customer journey and break it down into easy steps. In response to a listener's question about applying the customer journey to their website, we dive into the stages of awareness, intrigue, evaluation, commitment, and advocacy. Starting with the awareness stage, we explore creative ways to grab your visitors' attention, from eye-catching signboards to engaging content that educates and entertains. Moving on to the intrigue stage, we discuss how to spark curiosity through compelling storytelling, customer testimonials, and interactive elements like quizzes and contests. As we reach the evaluation stage, we guide you on providing detailed product information, informative guides, and helpful comparison tools to assist potential customers in making informed choices. Then, in the commitment stage, we highlight the importance of a streamlined purchasing process, personalized discounts, and exceptional customer support. Finally, we delve into the advocacy stage, where we share strategies to turn customers into brand advocates. You'll discover the significance of exceeding expectations, encouraging customers to share positive experiences, and rewarding loyalty. Whether you're new to the customer journey concept or looking for practical steps to apply it to your website, this episode will provide valuable insights and actionable tips. Don't miss out on the opportunity to boost your conversions and build lasting relationships with your customers. Tune in now and embark on the exciting adventure of the customer journey!

Transcript

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0:00.0

Life shouldn't be hard. Life should be a fun-filled adventure every day.

0:05.0

So now start joining up dots.

0:07.0

Tap into your talents, your skills, your God-given gifts,

0:11.0

and tell your boss you don't deserve me.

0:14.0

I'm out of here.

0:16.0

It's time for you to smash that alarm clock.

0:20.0

And start getting the dream business and life you will, of course, are dreaming of.

0:26.0

Let's join your host, David Ralph, from the back of his garden in the UK.

0:31.0

Or wherever he might be today.

0:33.0

With another jammed pack episode of the number one hit podcast, Join Up Dots.

0:40.0

Yeah, good morning to you. Good morning.

0:42.0

Now this is going to be a business kind of coaching episode.

0:45.0

We've done some mindset. We looked at how to be the happiest person around.

0:50.0

We've had some interview shows, but today I thought I'd answer a listener question.

0:55.0

And I've had a question that's come through that says, I've heard about the customer journey,

0:59.0

but I'm not sure how to apply it to my website.

1:02.0

Can you break it down into easy steps?

1:05.0

So this is what we're going to be doing in this episode.

1:07.0

Looking at how you can get traffic to a website, not so much on that bit.

1:12.0

More than when the traffic hits the website, what do we need to do afterwards?

1:17.0

How do we actually convert it into sales?

1:20.0

So it's a great question.

...

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