This is Planet Money from NPR.

It's getting harder and harder to keep American workers in their jobs.

In August, over 4 million people quit.

That's almost 3% of the US workforce.

And there are many reasons for this.

Some people are seeking better pay, or working conditions, or better quality of life.

And some are just leaving the workforce completely.

Especially women.

In September, 300,000 women left the workforce.

Entirely.

One factor to consider with all of this turnover is burnout.

Childcare continues to be costly and difficult to find.

Industries where women are more likely to work, such as retail and hospitality, were especially

hard hit by the Delta variant.

That's added to worker stress.

So we figured it was a good time to listen back to this episode from 2016 all about burnout.

In a well-kined and stacey Vanick Smith, we'll take it from here.

This is Spot Hero.

How can I help you?

Working in a call center is a tough job.

It's true.

We visited one in Chicago, the call center for this company called Spot Hero.

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