Bring your customer service to the next level with Bill Colleran

Entrepreneurs on Fire

John Lee Dumas

Content, Passive, Entrepreneuronfire, Podcast, Money, Entrepreneurs, Income, Success, Business, On, John, Marketing, Eofire, Entrepreneurship, Online, Dumas, Niche, Fire, Careers, Media, Lee, Internet, Mobile, Interview, Entrepreneur, Seo, Finance, Social

4.8 • 4.1K Ratings

🗓️ 7 March 2017

⏱️ 23 minutes

🔗️ Recording | iTunes | RSS

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Summary

Bill is the CEO of AnswerDash, a Seattle-based SaaS start-up company that offers a unique customer support platform on the web, in mobile apps and via chatbot. AnswerDash is his third stint as CEO, having sold one company a led another for fourteen years prior to its IPO.

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Transcript

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0:00.0	Fire Nation in the house, JLD here and welcomed episode 1598 of EO Fire. We're on
0:09.4	chat with today's most successful entrepreneur, seven days a week and we have a free eight
0:15.1	day goals course for you Fire Nation. Free goals course dot CO get goal focused. Now let's
0:22.9	show it today's featured guest Bill Collarine. Bill, are you prepared to ignite? I am prepared.
0:29.4	Let's go. Bill is the CEO of answer dash a Seattle based SaaS startup company that offers a unique
0:37.0	customer support platform on the web and mobile apps and via chatbot. Answer dash is his
0:43.0	thirst as a CEO having sold one company and led another for 14 years prior to its IPO.
0:49.4	Bill, take a minute. Fill in some gaps from that in show and give us a little glimpse
0:53.5	of your personal life. I started out as an engineer worked in hardware actually designing
0:59.0	silicon chips. I got my PhD doing that at UCLA and and then went on to law school of all things.
1:06.3	It seemed like a natural progression given that I wanted to be an entrepreneur and not just
1:11.4	on the on the technical side. So after going back to Harvard for law school, I was an investment
1:17.0	banker for a number of years doing the dot com boom in the Bay Area. And that was a fascinating
1:22.0	opportunity to see kind of how things are done. But I always wanted to be on the on the principle
1:28.0	side. The investment bankers are kind of enablers of the process. But I wanted to be the guy that
1:33.5	was doing it. And so I got an opportunity to run my first startup, which was a company that
1:39.3	made Bluetooth chips. And that was something that tied nicely into my technical background.
1:44.3	And I had the legal chops and the financial chops. So I was able to step right in with some
1:49.8	of my colleagues from UCLA and get that company going. And after a few years, we sold it for
1:56.4	a very nice outcome to a big semiconductor company called Broadcom. And then after that,
2:02.0	I moved up to Seattle and got into another one and really enjoyed up here. It's a beautiful
2:07.9	part of the country and enjoy spending time with my wife and two kids when I'm not working.
	...

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