Hi, it's Tom, welcome to Talking Real Money here every single day to help you do better with your money, your finances, your emotions, and make it put money in its place.

That's how I like to look at it.

So today a little different tact.

We're going to be talking about some consumer issues that we've seen have come up.

And to help us do that, he just came.

What's with the cape?

He's got a cape on.

He looks, he's superhero.

It's consumer man, Herb Weispon.

Join us here in the Talking Real Money Studios. Hello, Tom. You look amazing. You know what the dry cleaning bills are to clean that cape? I can't even imagine. I can't even imagine. You used to see him on television. You still, you're still on radio, television. And, of course, checkbook.org, you can read all this stuff there. So take advantage of all that.

And he's been kind enough to be on the podcast, be part of retirement, et cetera, et cetera. So, but there's always these issues. So I'll give you my background with the airline industry, which has had a

couple of unhappy conclusions. Last summer, I went to Europe and coming back at Heathrow Airport and waiting for British Airways to fly us to Seattle.

And they told us, uh, the planes, they made up something.

You're going to get on a couple hours late for this.

This is.

Okay, fine.

So we finally get on the plane about two and a half hours late.

Fine.

That's fine.

And then they said, okay, we're ready to go.

Here go those engines.

And they went, started on the tarmac, and they said, no, no, no, no, no, no, no. Something's broken. We've got to go back to the repair place. Okay. So this went on for about eight hours. Wow. Yeah, a long time in the plane. and then they finally said after I asked several times look should I rebook somewhere else

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