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Marketplace All-in-One

Boycotts, buycotts and the rise of consumer activism

Marketplace All-in-One

Marketplace

Business, News

4.51.4K Ratings

🗓️ 12 March 2024

⏱️ 28 minutes

🧾️ Download transcript

Summary

Boycotts have been making headlines lately, from the movement to boycott Israel over the war in Gaza, which has hit companies like Starbucks and McDonald’s, to a new right-wing boycott of Doritos over the brand’s decision to partner with a trans influencer. Consumer boycott campaigns are frequently tossed around in the news cycle. But do they really make a difference in the long run? On the show today, Brayden King at the Kellogg School of Management explains why boycotts don’t usually affect a company’s bottom line, where boycotts actually do make an impact and how social media has changed the way these campaigns work. Plus, the difference between boycotts and buycotts.

Then, a reminder that inflation’s ride down is a bumpy one. And, this week’s answer to the Make Me Smart question comes from Jasmine Harris, author of “Black Women, Ivory Tower.”

Here’s everything we talked about today:

Don’t forget, your gift goes twice as far for Marketplace today only, thanks to a match from the Investors Challenge Fund. Give now! https://support.marketplace.org/smart-sn

Transcript

Click on a timestamp to play from that location

0:00.0

Hello everyone I'm Kimberly Adams.

0:05.0

Welcome back to Make Me Smart, where none of us is as smart as all of us.

0:12.0

I'm Kyle Rizdoll. Thanks for joining the pod. Today it is Tuesday the 16th.

0:16.0

No, it's the 12th of March. I don't know why I thought it was 16th. Sorry, it's written there right in front of me. I apologize.

0:21.6

Because I would like to make things go faster. Yes. We are going to talk

0:25.4

consumer activism today, boycotts and the like. They have been in the news

0:30.5

whether it's the war on Gaza to Doritos chips to beer I mean you

0:34.5

name it consumer discontent and consumer boycotts are trying to motivate a whole

0:38.8

bunch of change in this world and so we're going to talk about that and and how it

0:41.4

works right and how well it works.

0:44.0

Because it comes up all the time, but it's sort of unclear how well consumer boycotts actually work

0:50.0

and how social media has impacted consumer activism.

0:53.8

So here to make us smart about this is Braden King.

0:57.0

He's a professor of management and organizations at the Kellogg School of Management.

1:01.5

Welcome to the show. Thank you. I'm glad to be here. So first of all is this a real

1:06.5

phenomenon are we seeing more consumer boycotts these days than usual? Well it's not clear

1:11.9

if there are more but they're definitely more visible now because of social media at the ease with which people can get on any of these platforms and make a stir about a boycott is just greater today than it's ever been.

1:24.7

So it certainly seems as that there are more boycotts.

1:28.1

Are they working, do you think, generally speaking?

1:31.8

So how if they their working kind of depends on how we define at work.

1:37.0

Even I asked that question.

1:39.0

I knew it was too vague.

...

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