Boxed.com's Chieh Huang: “1999 called, they want their business model back”

The Times Tech Podcast

Will Morley

Business, Unknown, Technology

4.9 • 654 Ratings

🗓️ 12 August 2017

⏱️ 43 minutes

🔗️ Recording | iTunes | RSS

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Summary

The Sunday Times’ tech correspondent brings on Chieh Huang, founder of Boxed.com, to talk about setting up the “Costco for millennials” in a two-car garage (1:30), why Brexit and small houses make coming to the UK hard (3:00), growing up as a son of immigrants (5:30), making his first fortune selling an office-decoration game to Zynga (9:00), the entrepreneurial itch (17:30), taking on the $200bn big-box retail industry (20:30), struggling for funding (23:00), the challenge of shipping giant boxes (26:30), being an “undercorn” (29:00), paying university fees for the children of his workers (30:00), unlimited maternity leave (31:15), the financial calculus behind those benefits (34:15), predictive shopping (37:15), and trying to please a Tiger Mom (39:45).

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Transcript

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0:00.0	I'm always up before the birds and the kids.
0:02.9	Good thing Costa Express is always up too.
0:07.0	Early starts are easier with great coffee.
0:09.7	And if I grab one for Bob, I might even get some decent company.
0:14.5	Large cappuccino for the bloc who's half asleep.
0:17.2	Oh, you legend.
0:19.6	Now that's a proper coffee.
0:21.3	Should kick in Justin Samfut to remember which end of the screwdriver to use.
0:25.1	Hmm.
0:26.3	Costa Express.
0:27.8	Quality coffee every time.
0:32.4	Yo.
0:34.1	Technology.
0:35.3	What is it all about?
0:37.4	Welcome to another edition of Danny in the Valley. We have a special bi-coastal edition this week.
0:44.3	My guest is Che Huang, who is the founder of Boxed.com.
0:49.3	Which is kind of like Costco, but for millennials. So they've created an app so that instead of spending your Sundays
0:55.8	inside a giant warehouse tracking down those 240 packs of toilet paper, he'll send them to your
1:02.3	house. The company has gone from zero dollars in revenue three and a half years ago to more than
1:08.0	100 million now. And Che was supposed to be in San
1:12.1	Francisco this week. But due to a last minute change, he had to stay back in New York. So we're
1:18.2	doing this with the magic of the interweb. So if this sounds a bit different than normal,
	...

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