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Now a word from our sponsors.

One thing we can all agree on, no one wants another energy crisis.

But just talking about it won't make it go away.

Here's what we're actually doing at British Gas.

We're increasing the UK's gas storage

so that we can help make energy prices more predictable for everyone.

And so the 8 million homes and businesses who rely on us for their energy today

can rely on us tomorrow too.

That's enough talking.

Let's get on with the doing.

British Gas.

On February 9th of 2004, 21-year-old UMass student Maura Murray drove from her dorm in Amherst,

Massachusetts to the White Mountains of New Hampshire.

At approximately 7.27 pm,

...