BONUS 261: 7 Questions to Ask Yourself Before bringing on a Client
The 10 Minute Entrepreneur
Sean Castrina
4.8 • 308 Ratings
🗓️ 4 May 2026
⏱️ 11 minutes
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Summary
Today we are talking about the 7 Questions to Ask Yourself Before bringing on a Client!
Transcript
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| 0:00.0 | All right, this is a good teaching lesson because if you're new in the entrepreneurship world and you're tempted to take on clients that you should not be taking on, I'm going to give you the seven questions you better ask before you take on a client. |
| 0:16.0 | Sean, we're broke, we need money, we take on everybody. You're a fool. You're a fool. You're a fool. |
| 0:21.7 | Okay. I've done that. And it's like making a pack with the devil. Okay. So let me give you |
| 0:27.0 | seven questions. I'm not saying you go over these with your client, but these are internal. |
| 0:31.4 | These are things you ask yourself and or your staff. Number one is do I know their expectations? |
| 0:40.3 | This is just kind of simple. I want to make sure that I understand the full scope of the job and what they're expecting of our company. |
| 0:48.4 | I just don't want any ambiguity. Okay? It should be so clear that I understand that I could explain it to a 12 year |
| 0:56.5 | old and they could say it back and we're all three on the same page. Okay, so I want to know |
| 1:02.5 | their expectations. I don't want anything to be vague. Everything should be able to be written |
| 1:07.8 | in bullet points with one sentence. That's how I want them. |
| 1:13.0 | Now, if you're a genius and you don't care if it's 20 pages, that's fine. But I want to be able to |
| 1:18.4 | really understand the client's expectations. Why? Because if we have a disagreement later, |
| 1:23.6 | we can just go through these bullet points. They're measurable. Okay. Second, if I know |
| 1:30.9 | their expectations, can I deliver on them? I mean, this is critical. Critical understanding |
| 1:37.1 | their expectations and then can I deliver on them? If I take on a client where I know that |
| 1:42.1 | it's going to be an absolute stretch to deliver on these, I need to, you know, okay, can I staff it with more people? I'm going to need more people at the end of the job in the beginning of the job. If I understand their expectations, I need to know what it would take to deliver on these. Sometimes we just take a job and then we get into it. Like, oh, yeah, |
| 2:00.9 | that's that client. Remember the difficult one and they got to reinvent the wheel to make them |
| 2:05.3 | happy? I don't want that. So I want to go into it knowing that we can deliver on them. And |
| 2:11.3 | if there's some mild modifications I can make, that's fine. But I don't want to reinvent the wheel |
| 2:16.0 | for just one client. |
| 2:18.2 | Okay. |
| 2:19.2 | Next, number three, is the money they're paying us worth the aggravation? |
... |
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