4 • 1.2K Ratings
🗓️ 21 December 2020
⏱️ 29 minutes
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This year we’ve heard a lot of companies step up—or at least, say they’re stepping up—and making diversity a priority. But what does it mean to truly build an inclusive workplace?
In this interview from TED@BCG, Starbucks COO Rosalind G. Brewer lays out how to bring change to companies from the grassroots, by focusing not on metrics, but relationships. In a candid conversation, she shares Starbucks’ missteps over the years and how they addressed their own failings. The lessons aren’t just for the office, but for our own communities and families.
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0:00.0 | Ted Audio Collective |
0:02.0 | Audio Collective |
0:10.0 | Hi everyone. Hi everyone. |
0:11.0 | Welcome to Ted Business. |
0:12.0 | I'm Adupa Acinola. |
0:14.2 | So this year we've heard of a lot of companies step up, |
0:17.6 | or at least say they're stepping up, |
0:19.3 | and making diversity a priority. |
0:21.4 | But what does it actually mean to truly build an inclusive workplace? |
0:26.1 | In this talk from Ted at BCG, Ted's current affairs curator Whitney Pennington Rogers is in conversation |
0:31.9 | with Starbucks CEO Rosalimpruer. |
0:35.2 | They dive into the benefits of building a workplace where everyone actually belongs. |
0:39.8 | And not just as a PR statement, but as an opportunity to create and nurture a much more vibrant |
0:45.1 | talent pool. |
0:46.6 | And Roslyn gets real about Starbucks missteps over the years and how they address their |
0:51.2 | own failings. |
0:53.0 | These lessons aren't just for the office, |
0:55.3 | but for our communities and families. |
0:57.7 | I hope you enjoy it. |
0:59.3 | I won't be back after the talk |
1:00.8 | because we're taking a break for a few weeks. But next week and the |
1:03.9 | week after we've got some special surprises for you and then we'll be back |
... |
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