Beyond Customer Service to Customer Satisfaction

The Kevin Miller Podcast

Kevin Miller

Health & Fitness, Religion & Spirituality, Social Sciences, Education, How To, Society & Culture, Science, Medicine, Life Sciences, Spirituality, Nutrition, Self-improvement, Mental Health, Relationships

4.5 • 1.4K Ratings

🗓️ 21 January 2011

⏱️ 14 minutes

🔗️ Recording | iTunes | RSS

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Summary

Zig Ziglar teaches you how to deal with happy and unhappy customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	This is a Blast Box Media Podcast.
0:05.0	The Self-Help podcast is brought to you by Ziggler, your Premier Source for equipping coaches to help leaders and top performers accept. your your true coaching performance.
0:23.0	Feeling stuck on your current job, looking for a career pivot.
0:26.0	Are you a proven leader looking to step up?
0:28.0	The University of Maryland's Robert H. Smith School of Business prepares students to meet challenges, solve problems, and
0:34.1	obtain a profound understanding of how to operate in the modern economy, with MBA and MS programs
0:39.0	offering flexible options to fit your lifestyle and goals.
0:42.4	GMAT and GRE not required.
0:44.3	Learn more today at go.umd.edu slash Smith School.
0:48.4	University of Maryland Smith School of Business,
0:50.9	inspired, fearless, Fearless, Unstoppable.
0:53.2	Welcome to the Ziggler Inspire Podcast.
0:58.8	Ziggler Inspire Podcast.
1:01.2	Welcome to Ziggler's Inspire Podcast.
1:05.0	This is your host Blake Lindsey and I have a question.
1:07.0	Are you aggressively concerned about your prospects or irritatingly abrasive?
1:11.0	Today Zigg is going to tell us how to remain
1:13.2	confident and caring toward our prospects while maintaining our
1:16.2	persistence. Let's listen to Zigg and I'll be back to recap.
1:20.3	The sale does not end when you've overcome objections and the customer says yes.
1:26.0	Actually, the sale is just beginning.
1:29.0	This tape series is designed to help you understand how to deal with happy and the unhappy prospects and clients.
	...

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