4.6 • 22.3K Ratings
🗓️ 18 November 2025
⏱️ 42 minutes
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| 0:00.0 | Trust and safety is becoming a key driver of customer experience, influencing how users engage, how safe they feel, |
| 0:08.0 | and ultimately how likely they are to return. Because I don't know about you, but if I've had too many bad experiences on a platform, I'm definitely not rushing back for more. |
| 0:18.0 | This is the intersection we're here to explore today. |
| 0:21.4 | Tap to keep listening |
| 0:22.2 | to how trust and safety |
| 0:23.4 | redefined CX |
| 0:24.5 | for brands like TikTok, |
| 0:25.9 | trust pilot, and more. |
| 0:27.6 | A conversation with InTouch CX. |
| 0:30.1 | Wow. |
| 0:31.1 | Today, you really want to listen |
| 0:33.3 | to the whole show |
| 0:33.9 | because the whole show |
| 0:34.6 | is pretty amazing |
| 0:35.5 | because we cover all of it. Banking scandals |
| 0:40.2 | scandals with politicians. |
| 0:44.0 | The Epstein files what that really means |
| 0:46.2 | what's really going on. |
| 0:47.6 | Furries. Fun with furries. |
| 0:49.5 | Well, when I say fun, as long as you |
| 0:51.3 | assume that assassinations are fun, |
| 0:55.1 | Justin Haskins comes by and tells us about another Fed Bank I've never heard of. |
... |
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