Best of: Jedi Mind Tricks of an FBI Hostage Negotiator with Chris Voss
The Unmistakable Creative Podcast
Srinivas Rao
4.8 • 1K Ratings
🗓️ 22 September 2017
⏱️ 66 minutes
🧾️ Download transcript
Summary
Welcome to another riveting episode of Unmistakable Creative, where we dive into the mind of Chris Voss, a former FBI hostage negotiator and the CEO of the Black Swan Group. This episode, titled 'Jedi Mind Tricks of an FBI Hostage Negotiator with Chris Voss,' offers a unique perspective on negotiation and the power of deference.
In this episode, Chris Voss shares his wealth of knowledge and experience from his years in international crises and high-stakes negotiations. He discusses the concept of deference and how ceding the illusion of control can give you the upper hand. Voss's insights are not just applicable to hostage situations but also to the business world and everyday life.
Voss also talks about his book, 'Never Split The Difference: Negotiating As If Your Life Depended On It,' and his company, the Black Swan Group. The company applies the techniques proven in global crisis situations to the business world, providing a unique program for negotiation and communication. Don't miss this episode to learn from one of the most influential voices in negotiation and gain insights that could transform your life and career.
Hosted on Acast. See acast.com/privacy for more information.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | As you probably notice, this month we're bringing you our Life of Purpose series and revisiting |
| 0:04.6 | some of our most transformative episodes. Tune in to explore expert insights and practical |
| 0:09.4 | strategies on help, performance, and community well-being, all aimed at helping you achieve |
| 0:14.4 | personal and professional fulfillment. If you sign up for the newsletter, you'll not only get |
| 0:18.5 | recaps of the key ideas in each interview, but at the end of the series, you'll receive our free Life of Purpose ebook. What you have to do is go to UnmistakableCreative.com slash Life Purpose. Again, that's UnmistakableCreative.com slash Life Purpose. There are three kinds of yeses. To understand how to master the no triggers, you first got to understand yes. |
| 0:38.3 | And there's commitment, confirmation, and counterfeit yeses. Those are the three types. |
| 0:42.8 | Now, typically, we are pushed so much to give confirmation yeses that lead us to commitments |
| 0:48.6 | that a yes is typically a trap. So if I try to get you to say yes to something, based on a |
| 0:56.4 | question, your first thought is, what am I letting myself in for? Where is this going? He's |
| 1:02.1 | obviously taking me someplace. I'm not sure I want to go. You begin to step back. You become |
| 1:08.1 | defensive immediately. When defensiveness is triggered, you're not listening to me as much. |
| 1:13.2 | Now, I first got on to this idea because a book that I read that had a lot of influence on, impact on my thinking back in 2002, was this book called Start with No. |
| 1:23.7 | And the title stopped me in a tracks in my tracks. |
| 1:27.7 | I said, start with no. |
| 1:29.5 | No is the enemy. |
| 1:30.5 | I mean, how could you start with no? |
| 1:31.7 | So I went and I got the book and I leave through it. |
| 1:34.6 | And the guy Jim Camp, who became a friend, |
| 1:36.8 | his whole philosophy was make the other side feel like it's okay to say no and they'll relax and then they'll listen to you more |
| 1:46.8 | just let them know it's okay to say no at any time which of course is true when you stop |
| 1:53.0 | trying to trap the other side with yes and you let them know from the very beginning they |
| 1:57.6 | could pull back at any time then they'll feel less trapped and they'll talk some more. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Srinivas Rao, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Srinivas Rao and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.