Best of Chris Voss, World's Top Negotiation Expert | Leadership | YAPSnacks | Part 2

Young and Profiting with Hala Taha

YAP Media Network | Hala Taha

Entrepreneurship, Business, Marketing

4.8 • 1.5K Ratings

🗓️ 7 October 2022

⏱️ 46 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

When we enter a negotiation of any kind, we have to consider much more than what we are saying. There are countless factors that go into a negotiation’s success, such as your body language, your tone of voice, and the way you frame information. By paying close attention to all verbal and nonverbal factors of a negotiation, you improve the likelihood of getting the outcome you want. Chris Voss is a globally-renowned negotiation coach who founded The Black Swan Group, where he’s using his many years of experience in international crises and high-stakes negotiations to teach people and businesses how to better negotiate and refine their communication styles. This episode of YAP Snacks follows up on Best of Chris Voss, World’s Top Negotiation Expert \ Part 1 by sharing more of Chris’s negotiation tips and tricks. It will feature topics like tactical empathy, handling accusations, and the illusion of control. Stay tuned to find out more about refining your communication style to get what you want in everyday negotiations! Topics include: - Tactical empathy - The magic words, “that’s right” - Handling accusations - Body language tricks - Is control an illusion? - And other topics… Sponsored by: The Jordan Harbinger Show - Check out jordanharbinger.com/start for some episode recommendations. Indeed - Visit Indeed.com/YAP to start hiring now. More About Young and Profiting Download Transcripts - youngandprofiting.com Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	What's up, everyone. You're listening to Yapsnacks, a series of bite-sized content hosted by me,
0:17.3	Hala Taha. Today's episode features Best Def content from Chris Voss, the world's top
0:22.7	negotiation expert. This is part two of a two-part series. Chris is a former FBI hostage negotiator
0:29.8	and CEO of the Black Swan Group, where he uses his extensive career in international
0:35.2	crisis mitigation and high-stakes negotiation to teach people how to
0:39.0	better negotiate and refine their communication styles. In this episode, we're going to dig into
0:44.1	tactical empathy. Tactical empathy is the act of putting yourself in another person's shoes so
0:49.1	they feel seen and understood. It piggybacks off of some of the topics from part one, such as emotional labeling
0:55.5	and mirroring.
0:56.6	So if you haven't had a chance to listen to part one yet, we put it out a few weeks ago,
1:00.6	and I advise that you go back now, listen to part one, before moving on to part two of
1:05.5	this series.
1:06.9	Apart from tactical empathy, this episode will touch on reading body language, handling accusations, and preparing for negative reactions in advance.
1:14.7	To kick things off, let's hear from Chris about the power of diffusing negatives
1:18.3	and get a better understanding of tactical empathy.
1:21.6	So we're naturally in a negative mindset.
1:24.4	Survival mode, you know, our default wiring, if you will, is on the negative
1:29.5	side. It's what kept the caveman alive. You know, the optimistic caveman got eaten by the bear
1:34.5	every time. The negative pessimistic caveman was like, I'm getting out of here. So that's a wiring
1:40.3	that we're born with. You wake up in a morning. You're in a naturally somewhat negative
1:46.3	mode because it was necessary for survival. That's why it's really smart to have a gratitude
1:52.4	exercise when you first get out of bed in the morning. It's like mental hygiene. My counterpart,
	...

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