Being watched at work
Business Daily
BBC
4.4 • 816 Ratings
🗓️ 20 January 2020
⏱️ 18 minutes
🧾️ Download transcript
Summary
The monitoring of employees in the workplace is becoming commonplace. Ed Butler speaks to Sean Petterson, boss of StrongArm Technologies, a company that monitors construction and warehouse workers to reduce workplace accidents. Griff Ferris from the anti-surveillance campaign group Big Brother Watch explains why workplace monitoring could be imposed without employees' consent. Brian Kropp from the advisory firm Gartner questions the value of all the data being generated by monitoring technology.
(Photo credit: Getty Images)
Transcript
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| 0:00.0 | Hello there, I'm Ed Butler and welcome to Business Daily from the BBC World Service. |
| 0:06.9 | Coming up, is Big Brother watching us at work? |
| 0:10.7 | Employers are surveilling their employees with wearable technology, including wristband monitors |
| 0:16.8 | that track people's locations, even monitoring people's emotions via emotion and detection recognition. |
| 0:23.7 | Workplace monitoring is meant to keep us safe and happy, but does anyone know what the monitoring |
| 0:28.6 | data actually means? Where we are right now is that a lot of these technologies are generating |
| 0:33.8 | enormous amounts of information, but we don't know yet what that information is telling us. |
| 0:40.5 | The technology of the monitoring capabilities are growing faster than the knowledge that we've |
| 0:45.3 | got about what to do with that data. |
| 0:46.9 | That's all to come in Business Daily from the BBC. |
| 0:52.5 | Technology is there to help us, as we're often told, to make work and leisure easier, more convenient, |
| 0:58.7 | and for some pioneers like Sean Peterson of Strongarm Technologies to make the workplace safe too. |
| 1:05.4 | Strongarm tech is a safety science company. |
| 1:07.9 | We create wearable equipment to help protect the world's industrial |
| 1:11.8 | athletes. Athletes. Industrial athletes. That's how we like to define our subset of workers. Those |
| 1:18.2 | that are working with heavy materials or those that are just genuinely putting their bodies on the |
| 1:22.2 | line that put food on the table every day. So that's clear then, farm laborers, construction workers, |
| 1:26.6 | box stackers in warehouses, |
| 1:28.0 | you're all athletes as far as Mr. Peterson's concerned, upon whom he hopes to place his fuse |
| 1:33.3 | workplace sensor, a piece of kit to stop you getting hurt. It's a wearable sensor at the core |
| 1:39.8 | that are these industrial athletes in these high-risk environments will wear on their body. |
| 1:44.5 | And that sensor is going to measure all the externally measurable risk that that individual is going |
... |
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