5 • 1.5K Ratings
🗓️ 9 January 2025
⏱️ 98 minutes
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Drew Houston is the co-founder and CEO of Dropbox. Under his leadership, Dropbox has grown from a simple idea to a service used by over 700 million registered users globally, with a valuation exceeding $9 billion. Drew has led Dropbox through multiple phases, from explosive viral growth, to battling all the tech giants at once, to reinventing the company for the future of work. In our conversation, he opens up about:
• The three eras of Dropbox’s growth and evolution
• The challenges he’s faced over the past 18 years
• What he learned about himself
• How he’s been able to manage his psychology as a founder
• The importance of maintaining your learning curve
• Finding purpose beyond metrics and growth
• The micro, macro, and meta aspects of building companies
• Much more
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Find the transcript at: https://www.lennysnewsletter.com/p/behind-the-founder-drew-houston-dropbox
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Where to find Drew Houston:
• X: https://x.com/drewhouston
• LinkedIn: https://www.linkedin.com/in/drewhouston/
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Introduction to Drew and Dropbox
(04:44) The three eras of Dropbox
(07:53) The first era: Viral growth and early success
(14:19) The second era: Challenges and competition
(20:49) Strategic shifts and refocusing
(29:36) Personal reflections and leadership lessons
(40:19) Unlocking mindfulness and building support systems
(43:14) The Enneagram test
(50:35) The challenges of being a founder CEO
(58:11) The third era: Rebooting the team and core business
(01:22:41) Lessons and advice for aspiring founders
(01:27:46) Balancing personal and professional growth
(01:42:38) Final reflections and future outlook
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Referenced:
• Dropbox: https://www.dropbox.com/
• Y Combinator: https://www.ycombinator.com/
• Paul Graham’s website: https://www.paulgraham.com/
• Hacker News: https://news.ycombinator.com/
• Arash Ferdowsi on LinkedIn: https://www.linkedin.com/in/arashferdowsi/
• Sequoia Capital: https://www.sequoiacap.com/
• Pejman Nozad on LinkedIn: https://www.linkedin.com/in/pejman/
• Mike Moritz on LinkedIn: https://www.linkedin.com/in/michaelmoritz/
• TechCrunch Disrupt: https://techcrunch.com/events/tc-disrupt-2024/
• Dropbox viral demo: https://youtu.be/7QmCUDHpNzE
• Digg: https://digg.com/
• Reddit: https://www.reddit.com/
• Hadi and Ali Partovi: https://www.partovi.org/
• Zynga: https://www.zynga.com/
• Steve Jobs announces Apple’s iCloud: https://www.youtube.com/watch?v=ilnfUa_-Rbc
• Dropbox Carousel: https://en.wikipedia.org/wiki/Dropbox_Carousel
• Dropbox Is Buying Mega-Hyped Email Startup Mailbox: https://www.businessinsider.com/dropbox-is-buying-mega-hyped-email-startup-mailbox-2013-3
• 5 essential questions to craft a winning strategy | Roger Martin (author, advisor, speaker): https://www.lennysnewsletter.com/p/the-ultimate-guide-to-strategy-roger-martin
• Intel: https://www.intel.com/
• Gordon Moore: https://en.wikipedia.org/wiki/Gordon_Moore
• Netscape: https://en.wikipedia.org/wiki/Netscape
• Myspace: https://en.wikipedia.org/wiki/Myspace
• Bill Campbell: https://en.wikipedia.org/wiki/Bill_Campbell_(business_executive)
• Enneagram type descriptions: https://www.enneagraminstitute.com/type-descriptions/
• The Myers-Briggs Type Indicator: https://www.themyersbriggs.com/en-US/Products-and-Services/Myers-Briggs
• Brian Chesky’s new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach
• Ben Horowitz on X: https://x.com/bhorowitz
• Why Read Peter Drucker?: https://hbr.org/2009/11/why-read-peter-drucker
• GitLab: https://about.gitlab.com/
• Automattic: https://automattic.com/
• Dropbox Dash: https://www.dash.dropbox.com/
• Welcome Command E to Dropbox: https://blog.dropbox.com/topics/company/welcome-command-e-to-dropbox-
• StarCraft: https://en.wikipedia.org/wiki/StarCraft_(video_game)
• Procter & Gamble and the Beauty of Small Wins: https://hbr.org/2009/10/the-beauty-of-small-wins
• Teaching Smart People How to Learn: https://hbr.org/1991/05/teaching-smart-people-how-to-learn
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Recommended books:
• Guerrilla Marketing: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business: https://www.amazon.com/Guerilla-Marketing-Inexpensive-Strategies-Business/dp/0618785914
• Playing to Win: How Strategy Really Works: https://www.amazon.com/Playing-Win-Strategy-Really-Works/dp/142218739X
• High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884/
• Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company: https://www.amazon.com/Only-Paranoid-Survive-Exploit-Challenge/dp/0385483821
• Zone to Win: Organizing to Compete in an Age of Disruption: https://www.amazon.com/Zone-Win-Organizing-Compete-Disruption/dp/1682302113
• Warren Buffett’s books: https://www.amazon.com/warren-buffett-Books/s?k=warren+buffett&rh=n%3A283155
• Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger: https://www.amazon.com/Poor-Charlies-Almanack-Essential-Charles/dp/1953953239
• Invent and Wander: The Collected Writings of Jeff Bezos: https://www.amazon.com/Invent-Wander-Collected-Writings-Introduction/dp/1647820715/
• The 15 Commitments of Conscious Leadership: A New Paradigm for Sustainable: https://www.amazon.com/15-Commitments-Conscious-Leadership-Sustainable-ebook/dp/B00R3MHWUE
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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected].
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Lenny may be an investor in the companies discussed.
Click on a timestamp to play from that location
0:00.0 | People just don't realize the wild journey that you have been on over the past 18 years building this company. |
0:05.8 | It feels like there's almost been these three eras of Dropbox. |
0:08.8 | The first era of you're killing it. |
0:10.4 | For the first several years, it was doubling 10xing every year, putting like taping user counts that we printed out to the wall and then running out of space on the wall, having to put 100,000 users, 200,000, 500K, million, |
0:21.2 | 10 million on the ceiling. |
0:23.1 | And there's the second era, which is, I'll just say everyone's trying to kill you. |
0:26.3 | We started getting all the incumbents, Apple, Microsoft, Google, all of them launched competing |
0:31.6 | products. |
0:32.6 | But weirdly, it was sort of like, you see the videos where there's like the mushroom cloud |
0:35.5 | in the distance, you see it, but you don't hear or notice it. |
0:38.3 | But there is, it was also clear that winter was coming. |
0:41.3 | It feels like the year 2015 was a pivotal year where things started to shift. |
0:45.3 | I'd start to hear a kind of a louder set of critics inside and outside the company. |
0:50.3 | Less than a year later, Google Photos launches. |
0:52.3 | And not only is to provide a lot of the same value, |
0:55.2 | but they also gave you free, unlimited storage for life. And so they just totally nuked our business |
1:01.2 | model. You end up fighting wars on three or four fronts against the big cahoonas that have |
1:06.1 | infinite cash and can do whatever they want. So, it killed Carousel, killed mailbox, went all in on productivity. |
1:12.0 | And I wish I could say like then everything got better. It was the opposite. Actually, the narrative |
1:16.5 | completely flipped on the company. Suddenly your employees don't want to wear your t-shirt anymore. |
1:20.6 | Everybody's looking to you. I was wondering like, how the hell did you get us in this situation? |
1:27.7 | Today, my guest is Drew Hauston. |
... |
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