Be brilliant at the basics: Inside Looking Glass 2026
Thoughtworks Technology Podcast
Thoughtworks
4.5 • 58 Ratings
🗓️ 19 March 2026
⏱️ 46 minutes
🧾️ Download transcript
Summary
The Thoughtworks 2026 Looking Glass report was published in January. Designed to provide business and technology leaders with the tools to better understand and navigate future trends, this edition paid particularly close attention to what organizations need to do to reach a level of AI maturity that will effectively unlock an operational and commercial edge. Taking in everything from AI-assisted software delivery to AI-ready data, it bridges the gaps between what the world is doing today, what will be possible in the months to come and what may be coming on the horizon in the long-term.
To discuss this year's Looking Glass, host Ken Mugrage is joined by Rickey Zachary and Thomas Squeo. Together, Rickey and Thomas provide both a technology and business perspective on the main insights from the report, exploring some of the key throughlines and issues Thoughtworks believes businesses need to contend with. With a complex and rapidly changing industry and economic picture, one thing emerges as critical: being brilliant at the basics.
Read the 2026 Looking Glass: https://www.thoughtworks.com/insights/looking-glass
Transcript
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| 0:00.0 | Hello, everybody. |
| 0:09.0 | Welcome to another episode of the ThoughtWorks Technology podcast. |
| 0:12.7 | Today we're looking at our looking glass report that we published a couple of months ago |
| 0:16.5 | and the effects on the real world and our clients and the folks at ThoughtWorks. |
| 0:21.6 | So we're lucky to have a couple of guests with us today that you've heard from in the past. |
| 0:26.1 | In fact, one of them is one of our new hosts, but they also have exactly the experience we're looking for. |
| 0:32.1 | So first off, if you wouldn't mind introducing yourself, is Thomas Squale. |
| 0:36.1 | Perfect. Thank you, Ken. |
| 0:37.8 | Thomas Squayorio, I'm the Chief Technology Office for the Americas here at ThoughtWorks. |
| 0:41.5 | I get to work very closely with Ricky and the rest of the team on our own agentic journey. |
| 0:46.2 | We've not only been working kind of in the AI space the entire time I've been at the company, |
| 0:50.9 | but also it's been nice to see kind of the, I think February |
| 0:55.1 | 2026 was a pretty significant inflection month for everything we've seen so far. |
| 1:01.1 | So, Ricky? |
| 1:02.2 | As can mention, I'm one of the new hosts on the ThoughtWorks Technology podcast, but my day job |
| 1:07.4 | is I'm working with Thomas on leading our both internal developer platform |
| 1:14.7 | and platform engineering practices, as well as our external client engagements from a platform |
| 1:20.6 | engineering perspective. |
| 1:22.1 | So I'm focusing a lot on the most effective ways that we build platforms for both ourselves and our clients. |
| 1:29.8 | I'm working with our AI works team |
| 1:31.9 | on how do we build our developer platform |
| 1:34.9 | and then just scaling the use of AI |
... |
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