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Business Daily

Baristas of the world unite!

Business Daily

BBC

Business

4.4816 Ratings

🗓️ 24 November 2021

⏱️ 18 minutes

🧾️ Download transcript

Summary

Starbucks workers in Buffalo, New York, are this month balloting to join a union - part of a surprise post-pandemic trend in union activism across America, as retail and hospitality workers find that the tight post-pandemic labour market is giving them more bargaining power with their employers.

Ed Butler speaks to Michelle and Jaz - two baristas in Buffalo, New York, who are encouraging their colleagues to organise - and to Richard Bensinger, who hopes to represent them as part of the Workers United union. He reckons this marks a turning point for unions in the US, which have for decades seen thin membership numbers.

We also hear from Stephen Delie at the Mackinac Center for Public Policy, a Michigan-based think tank and advocacy group for "right-to-work" laws, which discourage union membership. Unions, he says, take workers' hard-earned money for little or no return.

(Picture: Starbucks union supporters posing in a group photo with Representative Alexandria Ocasio-Cortez; Credit: Michael Sanabria)

Transcript

Click on a timestamp to play from that location

0:00.0

Hi there, I'm Ed Butler. Welcome to Business Daily from the BBC. Today, how about a coffee with

0:07.7

plenty of froth on top? A Starbucks union vote is this week becoming a lightning rod for worker

0:14.0

employer tensions across the US. They are requiring mandatory anti-union meetings while their workers are on the clock.

0:24.6

How is stuff like this legal? How is it legal?

0:29.2

But not everyone's a fan of this union drive.

0:32.4

They shouldn't be injecting themselves into matters of public policy.

0:36.1

They shouldn't be injecting money into politics.

0:38.3

And they do both of those things right now. America and the state of the unions, business daily

0:42.9

from the BBC. We are one of the last remaining what they call a cafe store in this area.

0:52.0

Say maximum capacity, 30 people.

0:55.4

Maybe you could have 30 customers in there sitting down.

0:57.9

So it's a unique kind of neighborhood feel that a lot of these newer stores that Starbucks

1:01.9

is putting up just don't really have.

1:04.4

That's Michelle Eisen, a veteran barista, working in one of the dozen or so outlets of

1:10.2

the Starbucks coffee chain in the town of

1:12.9

Buffalo, New York State. Alongside her, fellow employee, Jazz Brissac. New hires are known as green beans,

1:19.6

which I know Michelle doesn't love the term, but we have about seven brand new green beans on our

1:25.3

floor. We've never had that many at one time.

1:27.6

Yes, and this isn't the only odd thing that started to happen around Buffalo's Starbucks

1:32.3

lately. We're going to get back to that in just a moment. But first, what it's like to be a barista.

1:38.6

Each Starbucks employee gets about $15 or $16 an hour at the moment, which is a little above the local minimum wage.

1:46.5

They also get access to a wide range of health insurance benefits, a big draw, many say.

...

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