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After Hours

Banning TikTok, Lessons from Southwest’s Meltdown

After Hours

TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee

Hbr, Business/investing, Ideas, Mba, Economics, Professor, Business/management, News/business News, Management, News, Presents, Finance, Faculty, Harvard, Business

4.81.4K Ratings

🗓️ 10 January 2023

⏱️ 31 minutes

🧾️ Download transcript

Summary

Sarah Green Carmichael and Felix discuss the ban of TikTok by India and the U.S. Federal Government. Do these bans keep us safe? How nervous should we be on social media apps? Is the U.S. next to build a Chinese-style walled garden that keeps out unwanted companies and governments? Also, we review Southwest’s operational collapse during the holidays. Is legacy technology to blame? Did the company really underinvest?

Transcript

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0:00.0

I would like to tell you about a great new show from Ted called Fixable.

0:11.1

It's hosted by a colleague of mine, Harvard Business School Professor Francis Fry and

0:15.8

her wife, Leadership Coach Anne Morris.

0:19.1

On Fixable, they talk to listeners about workplace issues and give advice what's helped solve

0:24.5

these kinds of problems at some of the world's largest companies.

0:28.8

For Francis and Anne, no problem is too big or too small.

0:33.6

Find Fixable wherever you listen to podcasts.

0:38.8

Hello everyone, this is After Hours, I'm Felix.

0:50.3

And I'm Sarah.

0:51.3

And we're missing me here, who's not feeling so great, unfortunately.

0:55.9

Yes, there have been so many winter colds going around.

0:59.3

It's a shame that he has fallen victim to one and I hope he gets better soon.

1:02.8

Yes, we're very optimistic that he will be with us this coming week.

1:07.1

In the meantime, of course, there's so much to talk about.

1:10.9

Nothing quite like a holiday break to make you think about, oh my God, there's like

1:14.8

15 things we haven't even spoken about and that we absolutely need to discuss with one

1:19.8

another.

1:20.8

Yes, I was looking forward to this chat and wondering what you would be making of what

1:24.0

we're going to be talking about today.

1:25.4

This is exactly what happens to me now.

1:27.4

I look at the newspaper, read some article and I'm thinking, oh my God, what would Sarah say?

1:32.7

What would me here take, be like, so it's really fabulous to be together again.

...

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