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AvTalk - Aviation Podcast

AvTalk Special Episode: Southwest Airlines’ Operational Meltdown

AvTalk - Aviation Podcast

Flightradar24

Places & Travel, News, Leisure, Society & Culture, Aviation, Business News

4.81K Ratings

🗓️ 27 December 2022

⏱️ 53 minutes

🧾️ Download transcript

Summary

On this special episode of AvTalk, we’ve reproduced the audio from our video live stream episode about Southwest Airlines’ cancellations and operational meltdown that began with massive storms across the United States on 22 December and morphed into a IT infrastructure nightmare for the airline and its passengers. You can replay the video live stream […]

The post AvTalk Special Episode: Southwest Airlines’ Operational Meltdown appeared first on Flightradar24 Blog.

Transcript

Click on a timestamp to play from that location

0:00.0

Hello and welcome to a very special episode of a live video Av talk.

0:09.0

I am E.m Petchenik here as always with...

0:12.0

Jason Rubinewitz and hello we have Ned Russell from Skiff with us today and you know when we come to you live in video form, some airline has melted down operationally. We don't do these often, I think we did this last,

0:26.9

what was it, like 2017 when the entirety of JFK Airport had a meltdown, wasn't just an airline, but in this case,

0:34.1

it's Southwest Airlines completely has fallen over.

0:38.4

Welcome, Ned, how are you?

0:40.7

Hey guys, pleasure to be here. I wish it was for more better circumstances though.

0:45.0

Yeah, it's so much of a meltdown that Ned's not actually supposed to be working this week and

0:51.2

Jason's not actually supposed to be working this week.

0:53.8

We weren't supposed to have any episode of Ad Talk.

0:56.8

We were going to do a clip show, but we got together

1:01.4

and decided that it was time to take a look at what's going on with Southwest

1:06.1

and what they're doing to kind of reset things. So if we go to the live map, these are all of the active Southwest flights at the moment,

1:17.6

and it's not as many as it's supposed to be. At the moment we've got, let's see, 217 active

1:30.0

Southwest flights, which is actually much more now in the last hour or two hours

1:36.9

than we've seen in a very long time.

1:42.0

So as of about a half hour ago, here are the daily cancellations for Southwest.

1:54.5

So what happened was in most parts of the United States,

2:02.0

beginning on the 22nd of December here and I'll I'll move this little

2:07.2

little bar so we can we can see the whole chart so on the 22nd of December, weather moved in across the US.

2:15.0

There was poor weather.

2:18.0

Need some emphasis on that.

...

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