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Marketplace All-in-One

Automated application systems add insult to injury in a tough job market

Marketplace All-in-One

Marketplace

News, Business

4.81.3K Ratings

🗓️ 27 August 2025

⏱️ 6 minutes

🧾️ Download transcript

Summary

Job growth in the economy has slowed, and the ranks of the long-term unemployed are growing. It makes the indignities of the modern hiring process even more frustrating for those in the market. Job-seekers are navigating a gauntlet of automated application systems set up to whittle down the hundreds — sometimes thousands — of applicants. Only for many to never hear from a human. Marketplace’s Meghan McCarty Carino has more from the front lines of algorithmic application hell. 

Transcript

Click on a timestamp to play from that location

0:00.0

Those job interviews with bots feel even worse in a frozen labor market.

0:08.0

From American Public Media, this is Marketplace Tech. I'm Megan McCarty Carrino. Job growth has been slowing in recent months, and the ranks of the long-term unemployed,

0:26.9

those out of work for 27 weeks or more are growing.

0:30.3

It makes the indignities of the modern hiring process even more frustrating for those in the market.

0:37.2

Job seekers are navigating a gauntlet of

0:39.4

automated application systems, only for many to never hear from a human. We spoke with one

0:45.7

who's making up for it by surrounding herself with dogs, nine of them.

0:54.4

Hi! Oh, oh my gosh. They're insane. Hi.

0:55.6

Oh, oh, my gosh.

0:57.1

They're insane.

0:58.3

I love them, and they're insane, huh?

1:00.3

I caught up with Jackie on a particularly busy dog-sitting assignment in Oakland.

1:06.0

We're not using her full name because she's worried it could hurt her chances with potential employers.

1:12.2

I just want everyone to know that I don't have a breathing problem. That is a pug sitting next to me.

1:19.0

Dog sitting is actually her side hustle. She's been looking for a recruiting job in tech for about a year.

1:25.9

She shows me a spreadsheet where she tracks her applications.

1:29.2

So I have a total of 529. 529 applications, and only 39 led to any human contact. The vast

1:39.4

majority of the entries went nowhere. That's the dehumanizing part where you don't even get an email saying things but no thanks.

1:47.0

Despite an application process that's longer and weirder than ever, hiring platforms don't

1:53.1

just use keyword filters for resumes.

1:55.3

They often use automated systems that analyze extended questionnaires, grade work assignments, assess personality,

2:03.2

or Jackie's favorite, conduct interviews with bots.

...

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