Ask George - How AI is Revolutionizing Dental Practice Management and Future Ownership

Shared Practices | Your Dental Roadmap through Practice Ownership

Dr. George Hariri | Shared Practices Network

Business, Practicemanagement, Dental, Businessofdentistry, Management, Entrepreneurship, Dentalpractice, Dentist

4.9 • 559 Ratings

🗓️ 10 November 2025

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In this Ask George episode, Dr. George Hariri and Richard Low explore the ultimate cheat code for dental practice management: Artificial Intelligence. Moving from a clinician to a CEO requires scalable systems. If you are navigating dental practice ownership, AI is a mandatory survival guide for streamlining operations and writing SOPs. George argues that building Custom GPTs will vastly improve your dental business strategies by standardizing team training and cutting administrative bloat. For the future owner, this technology bridges the gap between chaotic clinical days and sustainable dental practice growth.

We explore practical dental practice management tools you can deploy today, like feeding real Google reviews into AI to extract marketing pillars. This drives dental practice profitability by letting you delegate low-level tasks. The hosts discuss using AI to grade front office phone calls and monitor case acceptance—eliminating subjective reviews. This shift is the pinnacle of entrepreneurship for dentists: leveraging tech to build a business that operates without your constant presence. Embrace learning these tools, create custom GPTs, and cement your foundation for elite dental practice management.

In this episode:

AI co-diagnosis for improving case acceptance
Custom GPTs as a 24/7 team training resource
Judging team members on effective AI usage
Using patient reviews for AI-generated marketing
Automated phone grading for front desk success
Utilizing AI for SOPs during the associate to owner transition

Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

Transcript

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0:00.0	Welcome back to another episode of the Shared Practices podcast.
0:07.0	Getting the episode started today, but that does not mean Richard is not here.
0:10.4	So Richard is joining me today as the co-host for the episode of Ask George, where we're going to be talking about AI.
0:15.9	And I think that this is, I would say, probably one of the most world-changing technologies in our lifetime. And I think
0:22.6	that if you think it's not going to affect the dental industry, you probably have another thing coming.
0:26.6	So, Richard, welcome to the show and excited to dive in.
0:30.4	This is, I'm really excited because you told me before this call that you had like a bunch of
0:34.9	thoughts on this. And I was like, okay, we've got a lot to dive into. But the recent evidence to me of how much AI is integrated into my life, on the new iPhones, I know you're still, you're not an iPhone guy still right there. No, no, no, no. Yeah, yeah. There's like an extra, like, dumb button. They, like, added a new button. And you can choose what that button does. I've switched
0:54.9	it now to being the audio version of chat GPT. So rather than like Siri or anything like that,
1:01.4	this shortcut goes straight into the conversational chat GPT, which in the last month got an update,
1:07.7	it sounds uncannily human. It will like laugh. It'll say my kids, the first few
1:13.4	times that I did it, they're like, who are you talking to, dad? Like that, are you on a call? They were
1:17.9	really confused at who this other human was on the phone. And the fluency that we have in AI as a business
1:26.2	owner is just such an accelerator. And I'm really excited on your
1:30.9	side of things. I think we could get into like personal use of AI. We can get into personal
1:35.0	productivity, but practice management in particular, and how do we incorporate this into a dental
1:40.5	office? I'm really excited for your perspective. Yeah. So I think the first thing I'll say is it's uncanny how people are beginning to
1:49.8	essentially use AI in relationship, right?
1:53.5	So like you have people who use AI to feel less lonely or you'll have people who are using
1:59.4	AI as a companion, right?
2:01.2	So it's like there's this whole element of AI that is, I think, really,
2:06.6	it's really taking the amount of use cases and things that people are doing with it
	...

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