Welcome to Manager Tools. Today's topic. Ask for what you want. Here we go. So Mark, let's get right to it.

I have some. So Mark, let's get right to it.

Right. I have something I want my directs to do.

What's a more effective way for me to do that than I've been doing in the past?

Yeah, most managers, when they need something done, tell the directs what to do, they tell them.

And look, you're entitled to guys, telling relies on your role power, right?

And it works.

It does work. We're not telling you you can't ever use it. But there's a better, more strategic way, and that's to ask rather than to tell.

And full disclosure, we'll talk about it more in a minute. We've talked about this before, but it's obvious to me

that it didn't get through at all based on the thousands of managers we've talked to since we

talked about it. So we're going to do it again in a more specific way. There's three

things we want to talk about.

First rule, ask don't tell. And of course every time I say that I'm reminded of the

sales phrase, if you want to sell, ask don't tell. Meaning stop talking about your product and ask for the order.

If you never ask for the order, no matter how much you tell, you're not going to get a yes because

you don't ask for it. Saying, I'd like you to buy is different than saying would you buy

not that would you buy is necessarily a great close.

Okay?

So I don't want people to get confused that this is a sales cast,

although the fundamental principle does apply.

It's about communication. I think that I'm thinking a little bit more about

their ability to sell versus just directing well look I don't I don't want this to be

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