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One, three. Wondry. I'm David Brown, and this is Business Wars Daily on this Thursday, September 10th.

Ah, remember vacations?

Not so long ago, the idea of a getaway was enough to persuade customers to pledge loyalty to one credit card or another. Spend enough, they'd say, and your credit card points could earn

you a flight to a tropical beach, a posh hotel stay, or an upgrade to a luxury class of

travel. But Americans aren't hopping on planes

very much these days, and right now many countries won't even allow U.S. travelers to visit.

So credit card companies are scrambling to come up with new, relevant perks that will keep

customers happy and justify any hefty annual fees. That might take some work. While customers

have been more satisfied with financial services like retail banking and mortgage lenders overall

during the pandemic, credit card satisfaction fell. That's according to J.D. Power and Associates,

a recent survey by consumer finance website Value Penguin

...