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Marketplace Tech

As chatbots are deployed, AI whisperers will be employed (rerun)

Marketplace Tech

American Public Media

Technology, News

4.61.2K Ratings

🗓️ 4 July 2023

⏱️ 8 minutes

🧾️ Download transcript

Summary

This episode originally aired on April 19, 2023.

“Prompt engineering” for artificial intelligence is a new career field that’s rapidly gaining interest. In some cases, salaries are reaching $350,000. Marketplace’s Meghan McCarty Carino spoke to Anton Korinek, economics and AI professor at the University of Virginia, about who will need these workers and how this role is likely to evolve.

Transcript

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0:00.0

Marketplace Morning reports new Skin in the Game series explores what we can learn about

0:04.6

money and careers from the $300 billion video game industry. Plus, here how an Oakland-based

0:11.0

program helps young people get the skills they need to break into this booming industry.

0:15.9

Listen to Skin in the Game and more from the Marketplace Morning report wherever you get your

0:20.7

podcasts. Turns out you can make a pretty good living talking to a chatbot all day.

0:27.7

From American Public Media, this is Marketplace Tech. I'm Megan McCarty-Carrino.

0:41.3

Today we're revisiting a conversation on the recent artificial intelligence boom

0:46.1

and how it's created a hot market for a new type of job, prompt engineer. It's basically

0:52.9

a chatbot whisperer skilled in eliciting the best responses from these tools.

0:58.6

And they'll likely be needed in lots of different industries from tech to insurance companies.

1:04.8

According to Anton Koroneck, he's an economist at the University of Virginia and the center for

1:09.9

the governance of AI. These generative AI systems, they are going to really revolutionize

1:16.4

how pretty much every company that is engaged in cognitive work is going about their business.

1:23.9

So let's go to the example of the insurance company that you mentioned. I would imagine that

1:31.1

within the next few years, a lot of defunctions for which an insurance company currently has a call

1:38.8

center, maybe automated using some sort of chatbot that builds on generative AI models.

1:47.6

And then you need a prompt engineer who essentially tells the chatbot how to interact with the

1:55.4

customer buying a policy or the customer who has questions about their policy and so on.

2:02.5

What kinds of skills are needed to do this job?

2:06.4

So if you really want to aim for prompt engineer as your job, I think the best preparation is

2:14.6

to spend a lot of time working with these models. And you know, one way of thinking about it,

2:20.6

it's a little bit like when you're working together with another human, over time you get to know

...

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