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Science Quickly

Artificial Intelligence Learns to Talk Back to Bigots

Science Quickly

Scientific American

Science

4.41.4K Ratings

🗓️ 11 October 2019

⏱️ 2 minutes

🧾️ Download transcript

Summary

Algorithms are already used to remove online hate speech. Now scientists have taught an AI to respond—which they hope might spark more discourse. Christopher Intagliata reports. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

This is Scientific American's 60 Second Science.

0:05.0

I'm Christopher Intagiato.

0:07.0

Social media platforms like Facebook use a combination of artificial intelligence and human

0:12.0

moderators to scout out and eliminate hate speech.

0:15.2

But now researchers have developed a new AI tool that wouldn't just scrub hate speech, but it would

0:20.0

actually craft responses to it, like this.

0:22.4

The language used as highly offensive.

0:24.9

All ethnicities and social groups deserve tolerance.

0:28.1

And this type of intervention response can hopefully short-circus the hate cycles that we often get in these different

0:33.9

forums. Anna Bethky, a data scientist at Intel. The idea she says is to fight

0:39.0

hate speech with more speech, an approach advocated by the ACLU and the UN High Commissioner for Human Rights.

0:45.8

So with her colleagues at UC Santa Barbara, Bethkey got access to more than 5,000

0:50.1

conversations from the site, Reddit, and nearly 12,000 more from Gab, a social media

0:55.3

site where many users banned by Twitter tend to resurface. The researchers

1:00.0

had real people craft sample responses to the hate speech in those

1:03.5

Reddit and Gab conversations, then they let natural language

1:07.3

processing algorithms learn from the real human responses and craft

1:10.9

their own such as I don't think using words that are sexist in nature

1:15.0

contribute to a productive conversation.

1:17.0

Which sounds pretty good,

1:19.0

but the machines also spit out slightly

1:21.0

head scratching responses like this one.

...

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