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The Indicator from Planet Money

Are the products in your shopping cart real?

The Indicator from Planet Money

NPR

Business

4.79.5K Ratings

🗓️ 12 December 2023

⏱️ 10 minutes

🧾️ Download transcript

Summary

How often are you shopping online and think to yourself, is that shirt/dress/jeans in my shopping cart ... even real? That is a question some shoppers are asking themselves as AI-generated products increasingly infiltrate the world of e-commerce.

Today on the show, we talk to an expert in digital forensics about how AI-generated merchandise is only likely to become more common, and what ought to be done to help prevent unethical sellers from abusing the technology.

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.

Music by
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Transcript

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0:00.0

NPR. So recently a son sayyad is scrolling through his Instagram feed, you know like we do

0:16.3

scroll scroll scroll scroll and then suddenly he stops his eyes come to rest on an ad for a

0:21.8

jacket but not just any jacket a beautiful come to rest on an ad for a jacket.

0:22.6

But not just any jacket, a beautiful bomber jacket covered in this eye-catching puffy cloud design.

0:30.3

I would say like the main base color of it is like pink and there's like blue and

0:34.4

purple and yellows and a lot of quilting. Now normally a son says he's not a flashy

0:40.8

dresser but man this jacket it just looks so good. So when he sees the ad for it again, just a few days later, he goes for it.

0:48.4

I was like, okay, maybe this is my calling to just own this jacket. It looks really cool.

0:52.2

So he clicks through, it takes him to a website called

0:55.0

C.C. mom. And he places an order.

0:59.0

I was like for $40 something that looks this nice, this is awesome, right? And never at any point entered my

1:07.9

head that this might be some sort of an attempt at a scam.

1:12.1

Yeah, Sun feels like he got scammed because in the end,

1:16.0

the jacket he received looked nothing like it did on the website.

1:20.0

And in fact, Hassan would later come to suspect that the picture of the jacket he saw online

1:24.4

was not a photo of an actual product, but an image completely fabricated with AI.

1:30.0

This is the indicator from Planet Money. I'm Adrian Ma.

1:33.6

And I'm Whelan Wong.

1:34.8

According to AI experts,

1:36.9

Asan has reason to be suspicious.

1:39.3

That's because more than ever before,

1:41.9

sellers are using AI generated images of products to entice consumers.

...

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