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Business Daily

Are social scientists good for boardrooms?

Business Daily

BBC

News, Business

4.4796 Ratings

🗓️ 23 January 2025

⏱️ 18 minutes

🧾️ Download transcript

Summary

A 2020 Academy of Social Sciences report found that sociologists, economists and philosophers help companies improve productivity, enhance problem-solving and heighten social impact.

So it makes sense that businesses would want social scientists involved in strategy and decision making.

But how does it work in practice? Are there conflicts between hard commercial realities and ‘softer’ social issues, and how do companies resolve these?

We speak to Dr Melissa Cefkin, an anthropologist and former chief scientist at the Nissan Research Centre in Silicon Valley, about how she combined social science and the corporate world.

And we find out if the trend is a uniquely western, or even Californian, phenomenon.

Producer: Izzy Greenfield Presenter: Gareth Mitchell

(Image: A group of women in a boardroom. Credit: Getty Images)

Transcript

Click on a timestamp to play from that location

0:00.0

On today's episode of Business Daily with me, Gareth Mitchell, meet the hidden people in business,

0:07.5

shaping the products we buy and the services we enjoy. Today, we're not meeting the CEO or the CFO,

0:14.3

CTO or C-O. Today, meet the social scientist. The preferred way would be to just go in and start watching and getting the lay of the land.

0:24.2

Who sits where? What is the nature of the interactions between people?

0:28.5

Whether it's psychologists, sociologists or anthropologists, businesses are snapping more and more of these people up.

0:35.1

There are really countless ways in which social scientists make discoveries that help us

0:41.0

to live our lives more effectively and to avoid some of the traps that are waiting out there

0:47.6

to catch us.

0:48.6

So we're sorting our psychologists from our sociologists and our economists from our ethicists

0:53.9

to work out how they're

0:55.1

meant to improve productivity, enhance problem solving and heightened social impact. What difference

1:01.1

can social scientists really make to the products, apps and services in our daily lives?

1:06.9

And is the trend for social science in the boardroom a uniquely Western phenomenon?

1:11.7

That's all to come here on Business Daily on the BBC World Service.

1:19.0

First then, what does a social scientist actually do? I know. Let's ask one.

1:25.2

Well, there are really countless ways in which social scientists make discoveries

1:30.5

that help us to live our lives more effectively and to avoid some of the traps that are waiting

1:37.7

out there to catch us. And social science also reveals very counterintuitive answers to questions.

1:47.3

So sometimes people think, well, all of this is really obvious.

1:51.1

And indeed, it often seems obvious once you know the answer.

1:55.0

But it's not obvious before.

1:56.4

It's really counterintuitive.

...

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