Hello and welcome to Business Daily from the BBC. I'm Manuel Salagossa.

Coming up, does diversity training actually work?

You know, if this is just a flavour of the day for them, as you said, just want to check the box.

It's just not worth it.

There's a call for change, not least from the Black Lives Matter movement.

So what would make a difference when it comes to diversity in the workplace?

If these people who oversee diversity units were actually given the latitude to do their work,

I think they could be effective.

That's all here in Business Daily from the BBC.

It's a truth universally acknowledged that everyone has unconscious biases. So, what are mine?

We're not saying you're a bad person if you have bias. Bias is human.

We have biases because we have to make quick decisions.

It's not meant to point fingers at anybody, but to make people aware.

Diversity trainer and consultant Dr. Neil Goodman there.

He's co-founder and president of a company called Global Dynamics in the U.S.

Go train me. Train me in diversity and unconscious bias training.

Sure. Here's the question. A father and his son are in a car accident. The father dies at the scene and the son is badly injured. The son is rushed to the hospital. And in the

operating room, the surgeon looks at the boy and says, I cannot operate on this boy. He's my son.

How can this be? Okay, I know the answer to this because my daughter actually did this to me.

She actually put that same question to me.

So I know that the answer is the surgeon is a woman.

Right. That's correct.

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