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Marketing School - Digital Marketing and Online Marketing Tips

Are Chatbots Really Worth It? | Ep. #308

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Business, Marketing, Careers

4.61.4K Ratings

🗓️ 13 June 2017

⏱️ 7 minutes

🧾️ Download transcript

Summary

In Episode #308, Eric and Neil discuss if chatbots are really worth it. Since chatbots are still in its early days, the effectiveness and profitability of the tool is very much debatable. Eric and Neil discuss the tests that they’ve run and lay out the benefits as well as the weaknesses they’ve encountered. At the end of the day, the incredible open and click through rates from using chatbots is something that CANNOT be ignored. Time Stamped Show Notes: 00:30 – Today’s topic: Are Chatbots Really Worth It? 00:41 – Eric was moderating a panel with a guy from Hubspot and Wordstream 00:53 – Eric’s open rates was about 80%, his friend was at 94% 01:07 – A broadcast through email can get you 20-30% open rate, with 5% click rate 01:14 – With chatbots 80-94%, at 50% click rates 01:40 – Neil says it’s about opportunity costs 02:21 – Neil was doing a test the other day and found that the opt-in rate was still quite low 02:38 – Open rates are great, but opt-in rate needs to be increased somehow—this may get better in a few months 02:56 – Send your bot to ManyChat or Chatfuel and you’ll have a URL to drive traffic to 03:12 – Eric runs a page post engagement ad where people leave a comment if they’re interested and he then gets their email 03:33 – You can get a subscriber for a couple cents 03:48 – You can also get people to click on a link that brings people to your landing page and then they can message you directly 03:54 – Manychat will help you make widgets and landing pages 04:16 – Eric ran a small test, received 300 subscribers and paid about 50 cents per subscriber 04:34 – Neil: The question is can you make them profitable? 04:47 – Eric shares a story about a guy who directed his traffic to his chatbots as opposed to closing them in a webinar—he was able to make $400K in sales that way 05:13 – Your mileage may vary in regards to sales from using chatbots, but it’s worth testing 05:21 – Neil says chatbots are still its early days and to not expect that these open and click through rates will stick; they will decrease over time just like everything else 05:46 – Eric and Neil will keep a close eye on this trend of using chatbots so stay tuned for future episodes 05:52 – That’s it for today’s episode! 3 Key Points: Chatbots have the ability to get you email subscribers for a couple of cents an email—it’s worth looking into just for this reason alone. Just like every other tool you use in marketing, test to see if chatbots will help you convert to real, profitable sales. Direct your traffic from your webinars to your chatbots; using them in conjunction can play to the strengths of each tool. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

Transcript

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0:00.0

Get ready for your daily dose of marketing strategies and tactics from

0:06.8

entrepreneurs with the guile and experience to help you find success in any

0:11.4

marketing capacity. You're listening to marketing school

0:14.6

with your instructors Neil Patel and Eric Sue.

0:19.6

All right guys before we start we got a special message from our sponsor.

0:27.0

If you want to rank higher on Google, you got to look at your page speed time.

0:31.5

The faster your website loads, the better off you are. With

0:34.4

Google's core vital update, that makes it super, super important to optimize your

0:38.5

site for low time. And one easy way to do it is use the host that Eric and I use dream

0:44.5

host so just go to dream host or Google it find it check it out and it's a great way

0:49.7

to improve your low time.

0:51.3

Hello and welcome to another episode of marketing school.

0:55.0

I'm Eric Sue.

0:57.0

And I'm Neil Patel.

0:58.0

And today we're going to talk about if chatpots are actually worth it.

1:02.0

So by now, if you're really nerding out on marketing,

1:04.8

if you're into Facebook ads at all,

1:07.4

you've probably heard about chatbots.

1:09.5

And what's interesting is I was moderating a panel the other day and you know some of the guys you

1:15.1

know one guy was from HuffSpot the other guy was from Wordstream you know we were talking about

1:19.1

chatbots for a little bit and you know I was actually talking about hey you know my open rates when I

1:23.7

send out a chat bought broadcast is about 80% right and then the other guy is like well

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