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The Root Cause Medicine Podcast

Anyone Can Order Labs Now. Who’s Interpreting Them?

The Root Cause Medicine Podcast

Kate Kresge

Alternative Health, 810564, Medicine, Health & Fitness

4.8581 Ratings

🗓️ 5 March 2026

⏱️ 21 minutes

🧾️ Download transcript

Summary

In this episode of the Root Cause Medicine Podcast, we explore a growing clinical reality: patients now have immediate access to advanced bloodwork but not necessarily interpretation with a clinician. In this conversation, we introduce Fullscript Journeys, the provider-led answer to direct-to-consumer lab platforms. With lab testing, AI-supported interpretations and wellness plans, and seamless follow-ups, Journeys empowers providers to deliver a modern patient experience — without compromising clinical guidance.

Transcript

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0:00.0

Well, hello and welcome to the RooCaus Medicine podcast. I'm Dr. Kate Kreske, your host for today.

0:05.2

And right now in America, anyone can order dozens of advanced lab markers online for themselves

0:10.4

in less time than it takes to order dinner. A few weeks later, though, they're often lost in pages

0:17.0

and pages of results, wondering what does any of this actually mean?

0:22.1

Here's the problem. Access to data isn't the issue anymore. Interpretation is. For patients,

0:28.8

raw numbers without context can trigger confusion and sometimes real panic. For practitioners,

0:34.4

trying to translate biomarkers they didn't order into a clear personalized plan

0:37.8

is what steals their Sunday afternoons and hurts their relationships with their patients.

0:42.1

But what if we could take the best of this new technology and give it to every doctor in America for free?

0:48.7

We'd have a world where people could still order labs instantly, but get personalized results from a doctor who knows them and a plan

0:55.2

they actually feel great about. Today, that solution is here. It's called FullScript Journeys,

1:00.6

and that's what this episode is all about. You'll hear from Josh Walters, head of product at

1:05.3

FullScript, and two practitioners who helped us build and pilot this new product, Dr. Elmatoobo

1:10.4

and Liz McKinney, about how it's saving them time and making their patients happier and healthier. But first, Dr. Trang Ron is going to help us break down the clinical challenges of direct-to-consumer testing. Now, there's no one better equipped to speak about this problem than Dr. Ron. He is the founder of the Physician Transformation Institute. He ran a very large practice called the Texas Center for Lifestyle Medicine.

1:29.3

He's one of our advisors here at FullScript, and he's written extensively on this topic.

1:33.3

Dr. Ron really feels that direct consumer testing has created a major problem that we would be unwise to ignore.

1:39.3

Let's hear from him about what he thinks the problem is.

1:42.3

My issue with it is that it's taking a lot of the conversations away from what's truly, like, important in the doctor-patient relationship.

1:53.1

We as clinicians, our job is to guide the patients on our journey.

1:58.8

There's nothing wrong with the patient's self-guided journey.

2:01.2

But what happens is a lot of the numbers in the labs are in a flow chart of clinical

2:07.4

importance and not a Venn diagram, like on island on its own, right?

...

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