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InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Andy Yeoman, Founder & CEO: Concirrus: Bringing the joy back to underwriting (389)

InsTech - insurance & innovation with Matthew Grant & Robin Merttens

InsTech

Entrepreneurship, Business, Investing

4.9 • 51 Ratings

🗓️ 11 January 2026

⏱️ 26 minutes

🧾️ Download transcript

Summary

In this episode, Robin Merttens is joined by Andy Yeoman, CEO of Concirrus, to unpack how a key player in marine insurance tech has reinvented itself as a core platform provider for the specialty market, and what that transformation says about where the industry is heading.  Andy shares the thinking behind Concirrus’ pivot from ship tracking to full risk lifecycle processing, what it takes to build end-to-end technology in just 18 months, and why underwriters, not just CTOs, are now leading the charge on system change.  In this conversation, Andy shares:  Why marine was just the beginning and why modern platforms must serve multiple lines with depth, not just breadth  What today’s insurers really want from core systems: speed, interoperability and business outcomes  How Concirrus became an AI-first company and what that’s meant for product delivery, talent and culture  The rise of the tech-fuelled MGA and why they’re now the “risk entrepreneurs” to watch  How verticalised platforms are winning over underwriters by solving for class-specific nuance  What the shift from admin-heavy roles to empowered underwriting means for job satisfaction and talent retention  Why managing change is as important as building tech and what Concirrus learned from its own internal AI adoption  What’s next for insurance infrastructure as constraints fall away and innovation accelerates If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Transcript

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0:00.0

Hello, welcome, or welcome back to the Instech podcast.

0:12.7

Zoya here, and this week, Robin is joined by Andy Yeoman, CEO of Kinsuris and a long-standing

0:19.1

friend of both the podcast and the Instech community.

0:23.2

Andy returns to the show at a moment of huge change, not just for Kinciris, but for specialty

0:28.3

insurance more broadly. Well, starters in marine focus business has evolved into something

0:33.2

much bigger, and in this conversation, Andy unpacked what it really takes to rebuild a core

0:38.3

platform, pivot a company, and do it all while customers are pulling you forward rather than

0:44.0

slowing you down. They get into AI, not the hype, but the outcomes, and what bringing the joy

0:49.9

back to underwriting actually means, and why MGAs might be shaping the next generation of risk

0:55.7

entrepreneurs. Plus, Andy shares a surprisingly optimistic take on why this could be a golden age

1:02.7

for insurance and technology. Support yourself a coffee and enjoy the conversation.

1:19.3

Welcome to this week's Instech podcast.

1:24.1

My guest today is an old friend of mine and of Intertech Andy Yeoman.

1:26.9

He's the CEO of Conserous.

1:29.8

Andy, welcome back. Thank you. Nice to be back.

1:34.5

You are back because the last time we did a podcast with you was back in May 2023.

1:41.7

And this is how I described Consiris then. Founded in 2012 and has evolved to become one of the leaders in supporting marine underwriting through tracking ships and managing data.

1:46.9

That's only two and a half years ago, but the business has changed a lot since then.

1:50.2

Tell us about what you're up to now.

1:52.5

Yeah, it absolutely has changed.

1:54.3

Well, so we have three sentences, try and be concise.

1:56.3

What's changed in three sentences?

...

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